Domino's Pizza in Enfield

Absolutely disgusted. We was happy when it arrived quickly within around 20-25 minutes but after opening the box we can see it was clearly rushed as it is uncooked. Called to ask for a replacement and was told I would have to wait an hour. The person I spoke to on the phone wasn’t particularly professional or helpful made me feel like an inconvenience when the inconvenience is them sending a pizza that looks like an animal has chewed it first. Replacement has arrived still uncooked and not even hot. As a loyal dominos customer I won’t be ordering again…..I’m done with dominos

Ordered from Domino's today. The order came as pictured. I called the store immediately and got accused of lying and they refused to issue a refund, despite stating that I was happy to return the full order as is, as this is totally unacceptable. I had to drive the order back to the store myself as Ali did not take my complaint seriously! This has put me off this store! I'm currently drafting a letter to head office. Ali subsequently refused to give me his full name and his manager's name.

Ordered for delivery on 5/5/21 and stated a delivery time of 19.00. Pizza turned up at 18.35 and I refused it as family were not home. Spoke to duty manager and told delivery times not guaranteed. Manager then told courior, on a motorcycle to wait outside and knock again at 19.00. I again refused as pizza etc had been sat in a warm box for 25 mins. Very rude manager called again. Refused to pay back money so credit card company now completing a charge back. DONT WASTE YOUR MONEY.

This place is clean, they don’t cut back on their products or cheat with ingredients.Do continue the same way because it is working. I don’t even think about other competitor brands at this point because this place ticks all the boxes.1. Clean 2. Covid secure 3. Ingredients topped up 4. No disappointments

Ordered an onion mushroom pizza and Margarita Pizza- was good but the meat free pizza options were awful and there wasn’t even tuna available. Was kinda peeved with the lack options but the garlic herb sauce was the best thing about it until I realised how many calories it holds :’

Until last week I had no issue with them. Then they delivered the pizza really late last week and pretty cold and today they managed to again deliver it very late and cold. I ate 2-3 slices and I threw the rest away. You could tell they just had them stored long time after being cooked before they delivered. They didn't bother to perhaps cancel it if they knew they had issues or call and say "hey, we are going to deliver it cold, is that OK?" and the resolution they proposed later was not satisfactory. I don't see how I can ever order from Enfield Wash.

I just ordered two late pizzas over the phone to collect, picked up my order and sat in my car to realise that my order on one pizza is wrong. I called back, to tell them that my order was wrong and he by saying my manager took the order, I mean why isit that I’m dealing with the sales assistant rather then the manager? If that was the case. He stood by saying that I made the wrong order, he took few numbers down that I have called from previously as I’m a regular and he said no you’ve never ordered anything, he hung up. It’s the second time I’m receiving bad customer service, I still haven’t been refunded my 20 quid for pizza that never turned up also.

I ordered 9.99 pizza on the 27th july 2019, i waited 2 hours approx for the delivery, then called them and they told me that it would take another 30 minutes, so i asked them to cancell it and refund my money, but still im chasing them to get my money back, phoned them 4 to 5 times notw and the manager is not responding.Phoned them today and i was told to call them back at 5pm, when the manager gets to work.Management needs to be improved.Pizza hut has the best customer service compare to them, quick response to complaints.

I called them 1 hour 20 mins later I placed an order to question whereabouts the delivery man. Pizza was not ready yet. This is second time late delivery and had to cancel my order and asked for refund. The person who took the call was not particularly polite rather rude and giving me all excuses, in fact excuses were related to managerial in-capabilities. Is this Domino's Pizza standard?

Best pizza by far always hot when delivered as if it’s just been taken out of the oven !!!