Hot Wok in Enfield

Made an order on phone, once I got there, it’s like I never called. Very unprofessional no apology not even wait we’ll do it for you nothing

Food arrived 2 hrs after being ordered only because after failing to contact them by phone i sent an email. The food arrived and was nice but missing my favourite dish! When i called back i was told the kitchen is closed and 'next time' . No option for a refund... shocking service

I have ordered here a dozen times and have never been disappointed. Mongolian lamb, crispy duck, sweet and sour chicken balls, lemon chicken, ginger and garlic brockley. It’s all so fresh and delicious. They cook the food in front of customers, always so clean and fresh and cooked to order. I’ve never been disappointed. Once they had a teenage boy on the till and he was pretty rude, questioning my choice of food and pulling a face, but he was a teenager and clearly a member of the family, these things happen! Teenagers eh!! But otherwise very friendly staff. Five star!

First time trying this place, I phoned up and ordered but they couldn’t deliver so I offered to drive and collect, because it was only down the road, friendly service to your face before you pay but once I got home and dished my food, realising that they got my order wrong. I phoned up to let them know, they was rude and unhelpful. I asked if they could please deliver the correct meal, they told me that they would deliver but it would be about 45 minutes...almost 3 hours later and I still haven’t received my correct order and I’m still hungry. Would highly NOT recommend.

One of the best Take Away restaurants in Enfield. Always quality. The front of house cooking set the trend in the area. Fast Food and good quality ingredients. I've never heard anyone disappointed of the results. One of my personal favourites.

Told me delivery would be within the hour. Took an hour and forty minutes (not the first time this has happened). When it arrived there were no pancakes for the crispy lamb pancakes. The sweet and sour chicken balls turned out to be pork balls. Worth keeping in mind if you're Jewish or Muslim...they were unsympathetic on the phone. Told me manager would not let them give a full refund, only items that were wrong. Ten minutes on the phone and they then said they woukd give a full refund if they came and collected the whole meal. I called their bluff and said they could and then they backtracked and refused full refund. Terrible terrible customer service. Do not use.

first time ordering from this place, I was excited and willing to pay their inflated prices and delivery fee because I love bang bang chicken. Over an hour after my order I contact the, to see where my delivery is only to find they tried delivering it to an old address! they then tried charging me another delivery fee to bring it to my current address!! no thank you. horrible customer service, wouldn’t recommend

This Chinese always taste great - it's full of flavour and portions are decent, some could argue it's the best one in the area. However, if you're looking for a healthier chinese.. this is not the one. The food is cooked with a lot of oil and MSG which does always make me feel a bit sick afterwards. In the past this shop had a 0 rating for food hygiene and even know I believe it has changed it makes me feel uncertain. Average.

Ordered a takeaway which was delivered quickly but that was almost the only good thing. The starters like the satay chicken, prawn toast, etc were ok. The crispy duck on the other hand was so over cooked and dry that we ended up throwing away most of it as it was inedible. The Thai green curry was more of a gloopy green soup and again ended up throwing most of it away. At least they didn't mess up the sweet and sour chicken.

I have been ordering from here for many years and am always very happy with the quality of the food, speed and service. Often only takes them five minutes to order something simple when walking in or fifteen to twenty minutes for an order for four people. A happy, local, dependable Chinese fast food takeaway with modern outlook and styling. Definitely recommend.