Pret a Manger in Greenwich

Not bad at all, the baristas are professional and swift, the drinks are as good as they come. My only complaint is certain drinks such as frappes and shakes being unavailable at times, but other than that, getting my morning coffee from here is always a pleasant experience overall.

Disgusted at Cutty sark Greenwich pret store - everytime i visit this store they ask me to login and show the QR code -they don’t accept QR code over email or if its added to apple wallet- Staffs here are very rude that they always create havoc to customers - manager name is Emvystore staff was ready to share manager details-We are paying £25 not to waste our time inside cafe by trying to login to account - manager was helpless and was least bothered about customer concern - staff was extremely rude with me - I would say everyone to stop buying subscription #StopBuyingPretSubscription

Nice members of staff. But no shakes, cold drinks or decaf coffee at least one hour before closure which is ridiculous. It doesn't happen at Costa or Nero. It only happens at pret. They would give you the same excuse: The decaf machine is faulty or they have run out of substance for cold drinks. This happens every day. Also, uncollected cold drinks are repeatedly kept in fridge, then served to other customers which is cheating. Management need to put an end to this nonsense.

Service is generally poor and some of the staff leave a lot to be desired in how they talk to customers. If it wasn’t for the monthly coffee subscription I’d be avoiding

Been a customer of this place since they've opened and whenever you ask for something they serve you based on what they WANT to make. If the employees don't want to make you a drink that's obviously on the menu (when the ingredients are right there) then maybe they shouldn't be working as baristas. They also gave me a drink that a previous customer didn't come to pick up. Completely dissappointed with the staff and service from this place.

Very slow service, staff is great and friendly but only one person on till making coffee at the same time, long ques outside, other staff not to be seen generally. Not a great organisation and management. Not a huge selection of food either. Disappointed.

A bit disappointing. Ordered soya filter but recieved half cold drink. I don't think this could have been fresh at all. As I have never ever before recieved cold filter from any Pret stores. Small selection as well. Considering the competition in Greenwich, this store is missing a vibe and great hot coffee.

Discovered this Pret during this year's school summer hols. Staff are always friendly and the coffee is always amazing, especially with their berry croissant. Thank you to Alex today for asking me how my day was going (my day was going well) and then giving my order to me on the house. Super kind and unexpected! Always live life with a grateful heart.....

As Pret is trying to build their loyalty program and survive without corporate buyers, their introduced Barrista Monthly subscription, which is a great way to bring customers back, but they forgot that their staff is not so happy to serve clients with demanding request.I was served today drink which was prepared already in advanced (or left from previous client) not even full in the container. This was very unprofessional and leaves bad feeling from the whole subscription idea. Greenwich has huge competition, and most locals enjoying drinks and loyalty of shops who is trying know their customers.I think Pret can survive only if we told go back to the office fully.

Was there on the opening day of Friday, the 18th of June 2021... It's a Pret, won't ever let you down. Reliable, classic and just what you'd expect. Glad to have my coffee subscription south of the Thames now! ☕Had to downgrade to 4 stars as the current staffing seems to not be sufficient to cope with the high footfall. As this little, lovely shop gained popularity, the queue situation got out of hand. How about reducing "click & collect" space which is barely used for a 4th counter, or keeping the 3 existing ones staffed?