Subway in Hammersmith and Fulham

Good friendly service but it's small so a few toppings etc aren't available.

Doesn’t accept Subway points in the pretext of scanner not working

Was told the big sub costs 6.70 and 3 pack cookies costs 1.20. I have purchased 2 subs and cookies and when I asked for bill I was charged over 20 pounds. Would pay 3 pounds cheaper and got it delivered to my own house by uber eats with a promotion. I asked him why I got charged over 5 pounds more he said it was the cheese or something and he did not give me a receipt. Really get lost. I could hardly understand the guy also he had an Indian/Muslim accent. I would just order online and avoid buying in store to not get overcharged.

I am a regular customer of Subway and have visited their outlets in different cities but here I didn't have a good experience. The member of staff was not at all friendly. She didn't accepted the Subway coupon, didn't scanned my SubCard properly so I couldn't earn points for 2 foot-long meal deals. May be it was my luck that I was served by that particular staff member and hope that other members of staff will be more friendly and polite. However, I would recommend the Goodge Street outlet as the staff there is very friendly.

I ordered a 6inch chicken rotisserie sandwich this morning & asI began to eat it I could smell and taste that the chicken was off. This has made me physically sick.The first issue I had was that the store rep wasn't very helpful when I asked about the deals and she charged me for something that i didnt asked for.Secondly as I sat in my office, I realised she didnt put my receipt in my bag & I paid cash, so this was even more annoying. This is the first time i havent received my receipt from Subway as they always put it in the bag.This was the first and last time I will be going to that store. I dont trust their food or staff.

It's very disappointing that Subway vouchers not accepted in both Hammersmith shops. Only one reason from staff in Sorry ??? When Manager is in shop no problem whatsoever. Where is the problem???

Disgraceful. The food took an eternity and when it was ready the girl behind the counter tried to confiscate my £20 note saying that it was fake. I had to go and change it next door in the end in order to pay with a different note. Turns out the note was perfectly genuine. Caused a great deal of embarrassment unnecessarily and my food was freezing by the time I got round to eating it. Shambles of a place!

Even 1 star is an exaggeration. Service was very poor, wait of 10-15 minutes, staff represtedly asking the same questions and getting it wrong, then a staff member treated my friend poorly and tried to get them to pay a lot extra for something that they shouldn't have done. When asked their name and details for the manager, they proceeded to lie and say they were the manager, which was not the case. Upon leaving, this particular member of staffgsvesus dirty looks. To complain formally we need a receipt, however we were never provided with one! I am also very sensitive to onions and found some contaminated inside my food. Extremely poor service and will never go back again. Appalling.

Small but,brilliant! I wish I would have asked the hungarian guy's name who served me, he was up to date with all offers and genuinly very nice. Great service,quick and professional will use again if pass by!Thank you.

THIS THE SMALL ONE OUTSIDE HAMMERSMITH BROADWAY, NOT THE BIGGER ONE FURTHER UP ON KING STREET.Very poor customer service, the lady serving couldn't understand me, I couldn't understand her.Taking extra 50p for £2 breakfast for double, despite not explaining when I asked how much it would be. Then took payment before salads went on, and afterwards demanding an extra 30p for 3 salads, despite not telling me whilst doing it, when I'd already paid.Shepherds Bush/Hammersmith Subways are much better, or find somewhere else in Hammersmith.