Cosmo in Havering

I came to this buffet to celebrate my uncles birthday.Unfortunately, for £19.99 a head, the service, the food and the food options were disappointing.I spoke to the staff and it was difficult to get them to bring out the cake, at first they suggested it was to be left with them "at my risk". I explained the cake would need to come out within the hour and after some negotiation they agreed.In terms of the food, lots, if not all the food stations were empty. But from what they did have it was okay.Finally, in terms of the choices, they were very limited and only really had like 10 choices.Ultimately, given the price I wouldn't recommend a visit unfortunately.

Cosmo was okay when we visited.We didn't book a table and had to queue up. The wait to enter was not bad as we got there in the afternoon before 2 p.m. We were on the line for less than 15 minutes. The staff were friendly and welcoming with smiles on their faces so it was worth the wait. When we eventually sat down the service was great, although we still needed them to properly clean our table which we didn't mind.You have to pay before you can start eating which I believe is reasonable, especially seeing the number of people that come into the restaurant. The payment is taken at the table.There's a variety of dishes to choose from so you'll find everything you need.If you know me I'm more inclined to favour seafood which they didn't have much of on the day we went. The pepper prawns were very popular so you had to stand at the station for them to bring out the next batch, this I learned after visiting the station 3 times.The sushi was too cold to enjoy and there weren't many varieties to choose from so I didn't try it after trying one.The other dishes available were tasty so there was something for everyone.One of the downsides was the number of plates and cutlery available.The plates kept running out and they were not stocked quickly, you had to ask one of the workers about the plates. It felt like you were an inconvenience to them. Some plates came back not being washed properly so that put you off a bit, but I brushed it off seeing how much I've paid for the food.The soft-serve ice cream 🍦 was so slow to dispense that you just gave up. There were cups of ice cream which was still good but not the best quality.The amenities were clean and great to use.I suggest that when you visit make sure to go there when you're hungry and make sure the children you take along are good and not fussy eaters unless you'll be paying for food that they wouldn't eat.Overall the place was a good place to have lunch with the family and friends.Visited 19th March 2022

Amazing food for an all you can eat buffet. Desserts were delicious too!

In all my years of going to a restaurant, I've never been treated like a dollar bill before! We went for a family meal, before we were seated, we were told rudely that we only had 90 minutes. No welcome, no menu, just you had 90 minutes! The menu has not been updated in 6 years. The food was over cooked, bland and the sea food was rubbery. The element of customer care is definitely absent. It will be my last trip to cosmos. My whole family was disappointed to say the least! The highlight of our evening was Giovanny, a very handsome young black guy, he was excellent, he was sent to tell us that we only had 15 minutes left, however, he was only doing his job but he listened to our concerns and was sorry we did not have a good evening.

Indian section is nothing to shout about, chicken tikka was ok, rice ok tikka mushrooms? And chickpeas? Naan the man said to go away and come back in 10 mins (Rude( Not a great selection of Authentic North Indian dishes.Thai was also ok but no white rice to go with the curries??? Weird no sticky rice, no jasmin rice. Not sure what I was supposed to eat the curry with? Cocktails a bit on the small side. Prawns great and enjoyed ribs.

I'm not a picky eater. The food was good, there's a huge selection. Staff are friendly and helpful and I am a huge fan of the birthday and student deals. However, some of the plates are dirty, as are the walls of the booths you sit in. The party I was with complained a lot about how chewy or hard all of the food, especially the meat was and I really do not believe that the food is 100% worth the price even if you do try to burst your proverbial belts. Overall an enjoyable and fun experience. Especially good for those who can and would like to eat a lot. I understand times may be hard due to the pandemic but I would not recommend this place as a celebration location.

The best food cooked to perfection. Very nice atmosphere. Clean to a very high standard. Comfortable dining. Excellent prices. Huge range of foods. Staff are very pleasant and can't help you enough. One of the best buffet restaurants in the business. Really looking forward to visiting on a regular basis. Easy to book on line too

Amazing dishes,lovely and spacious arrangement of tables very friendly staff.wide amount of different food and drinks. Loved it here

There is an array of food, you will be spoilt for choice. From lasagne to sushi, from chicken curry to octopus. Whatever turns your crank! My favourite was the sea food. I loved the prawns they were simply scrumptious. There is ample paid parking in the mall. And for £16 per person, it won't break the bank.

Delicious food in different varieties - Asian, Oriental and English cuisines mainly. I really enjoyed the food here. Buffet style dining so you're spoilt for choice. There's seating available on two levels with lovely interiors. It's best to make a reservation before you arrive otherwise you face an hour's wait at peak periods. Yep, the food is that good and the queue is long... Check it out!