Domino's Pizza London - Upminster in Havering

Terrible service employees deliberately going super slow told to wait 20 mins ended up waiting an hour. Such a terrible staff etiquette

Under cooked pizzas every time cheese is not grilled long enough and they dont put extra cheese on when ordering extra cheese. If I order extra cheese I dont expect to still see tomato sauce Employ some competent staff.

Ordered 6 pizzas online for the earliest collection (11:15am). I arrived dead on time to find they weren't even being cooked yet and to wait a further 15 minutes for the food. Doubt it's the fault of the workers on site but the website should not let you pre order for a collection time if there's not enough time to prepare the food.

They delivered it to me while I was working on the road!! It was fresh and fast delivery, friendly driver too

Unfortunately this branch of Dominos really let's the chain down. This is my most local branch and consistently messes up the orders. Staff don't seem to care if the order is wrong, and will promise you another delivery of the missing items and never turn up...

They charged me £40 for a £15 order and still haven't given me my money backAnd now i’ve ordered again and they have given me the wrong pizza dont order from them.

I have ordered from this dominos 3 times now, and not once have they got our order right there is always something missing or is completely different to what I have ordered not once have they offer to resolve the problem,The delivery drive has just turned up with only a medium pizza. we ordered 2 large pizzas, garlic bread, chicken strips, extra dip and a bottle of coke so quite a difference. After speaking again to the quite frankly rude staff members and manager we still have not received our food 1hour and 30minutes later. I am requesting a refund as I paid online for literally nothing and we will not be ordering from this awful place again !

Ordered pizza's for my sons birthday party at 8.30pm. I called up after 1hr 20 mins to see where it was and they informed me that they had put it down for collection instead of a delivery and that it had been sitting under the heat lamp for the last 20 mins. They offered a replacement if I was will to wait another hour or alternatively I could have the original pizza, in the guys own words 'should still be warm'. When I asked when it would be delivered they said another 20 mins. I then called again after 40 mins to chase up again. In all we waited over 2 hours for a cold pizza! Nope appology or discount. I will not be ordering from here again. Customer sevice was disgusting and food was cold.

Just bought Pizza and chicken wings. Unfortunately, 2 out of 7 wings were not the right colour and tasted as if they were gone off... My husband went back to the shop and the supervisor didn't even changed those two peaces to a fresh ones! Really disappointed in how they dealt with the matter... Will be looking for new take away.

Pizza is OK. It's a bit upsetting that you pay for a pizza, they confirm your order and when it's ready they ask you if it's ok that they changed 2 out of 4 ingredients. You say that you don't like them, and they reply that its already made. I'm not complaining about the staff, but about the procedures they have.