Papa John's in Havering

Had to wait over 1hr 30 minutes for the pizza and it then arrived cold. Called to ask where the pizza is and instead the began shouting to people in the back. Absolutely worst service do not recommend at all

1 hour and 40 min for 2 pizza and 25 min to deliver just 6 min away from shop..rubbish place to order

So bad, had to wait over 1.5 hours for 2 pizzas on a Wednesday. I called the shop and they didn't really care. Said they were unexpectedly busy, when I complained a little more they then also mentioned problems with the delivery. Delivery driver couldn't care less, some of the order was missing, very dismissive and told me to ring the shop. I couldn't wait another hour and half for the rest of my order so didn't have it. Avoid at all costs and take on board the other reviews as well.

My husband and I ordered from this place and we were disgusted! If we could give no stars we would. This is not the first time their service was appalling. We gave them the benefit of the doubt last time when they took 2 hours to deliver our food, yesterday was the same situation. They would not answer their phone and the food was taking so long to arrive we decided to drive up there and collected it ourselves after waiting 2 hours. Even then the food was so dry and tastes like cardboard ! We will NEVER be going here again and we advise the same to anyone else ordering from here unless you want to chuck money in the bin !!

takes an hour and a half for pizza. this store in particular is the only one who are consistently absolutely terrible. they update the tracker with 'delivered' so as to avoid upper management not being aware of their shockingly poor service.cold and bad tasting pizza and unapologetic staff.go to another papa John's. avoid this one!

The pizza took 1.30 hrs to deliver and the branch was avoiding my calls when i tried to follow up on the time. Best to avoid unless you like frozen pizzas…

Not happy with delivery service at all . I’ve been waited an hour for a pizza which I ordered from the nearest restaurant. I would recommend if you want papa johns you rather go out and collect it because otherwise you will wait ages and your food will arrive cold after an hour from ordering it . Also doesn’t taste as good as before . Last time when I ordered here I found hair in pizza .I’m very unlikely to order from here again . This place definitely need a better organisation about timing and pay more attention for their quality of food .

Last week we ordered Pizzas and baffelo wings from them they send wrong order and these is not first time it happend it's 3rd time... so we disappointed and complained...when we complained about that they said because we ordered online we need to claim online but no body knows how to do it properly... when I asked what is the right way or website to do it ? they even didn't know properly and after some try they asked me to call back ...and I never got call back also ... one's you pay they don't bother much after that... not happy with service....

If you want a driver to deliver 7 pizzas before you, then this is the place. On a normal day, it will take over an hour to get a pizza. Go to Pizza Hut or Domino's instead. They put delivered on the tracker 25 mins prior to delivering, obviously to avoid complaints going ahead and meeting delivery times. Customer service is poor and staff here are not apologetic, seems like this is normal.

Ordered pizza from this shop today and now have severe tummy pain, vomiting and diarrhea! Looks like the food was not clean. Im in so much pain i will go to hospital and, if proven i had food poisoning from their pizza, then i will inform the council and possibly a court. Never felt sick like this im my life! Avoid it like the plague!