Shelly’s Restaurant & Bar in Havering
Where is Shelly’s Restaurant & Bar?
🏠 72 Station Ln, Hornchurch RM12 6NA
Opinions
Rachel D.
Had my daughters teen party at Shelley’s tonight. My daughter and all her friends left with big smiles on their faces and they have been messaging my daughter saying how much fun they had. The venue is very classy and stylish and all the staff were professional and polite. Shelly was so helpful from start to finish. I will definitely be booking again in future.
Gary C.
We had a excellent night at Shelley’s and the cocktails where fabulous too which was great getting there for her cocktail offer. Shelly and her team where very friendly and the music with the DJ was excellent tunes too.Thanks guys !
Katie R.
Had a night out at Shelley’s on Saturday. Great VIP booth. Music was good, singing and dancing all night long. Cocktails were fab
Dave S.
Just left the ABSOLUTE RIP OFF RUDE VENUE THAT IS SHELLEY'S BAR in hornchurch.Ordered a Pint of Diet Coke and a pint of Lemonade. Gave £20 note and got given less just over £7 change I said that can't be right and she said yeah it is soft drinks cost a lot of money.I said can I speak to the owner surely.you can't charge people over £6 for a soft drink and she was like I am the owner. She then rolled her eyes like we are peasants for not wanting to pay her extortionate prices so she then said I'm rude and I was like I'm totally leaving and she said good it's your fault for ordering a pint you should have ordered half a pint. I said who are you to tell me what size drink I should order?????Quite happily never returning as told to by the rude owner ripping people off. Disgusting attitude!!
Carly M.
WORST BAR IN HORNCHURCH - AVOID AT ALL COSTSWe have been to a few places in Hornchurch in these uncertain times and want to do our best for the hospitality sector to help. A lot of places are doing fantastically however this is by far the worst bar I have ever been to. Massive lack of service, personality and atmosphere. Booked a table in advanced and on arrival we were left standing around by the entrance for 10 minutes after speaking to multiple workers and pushed to a table very far out. So far in fact that nobody came to ask for our first drink order and no drinks menu on the table. We had to ask to order our drinks and chase multiple times through bar staff, cleaners and even bouncers before anyone came over almost an hour after arrival. After this we had to chase where our order was multiple times after an extremely long wait until we found our written order had just been left on the bar found by a member of the bar staff. When our drinks eventually did arrive (well over an hour afterwards) they were heavily watered down and not worth the price at all. The atmosphere is dull and the music is played as such an awkward sound that you are left screaming at each other across the table. Very outdated songs and out of the few hours we were there (only down to the fact we had paid for our drinks) we only knew a handful a songs. Spoke to a bunch of customers that night and a lot of people had the same awful experience. We left once we finished our drinks and went to continue our night somewhere we felt valued. Overall the bar needs a massive management update to bring this outdated, under serviced and quite frankly rude customer service function out of the gutter. I am appalled that owner Shelly is very defensive in her response to online reviews rather than take any accountability.
Breda W.
£40 a head for set menu of limited choice not value for money. Only choice of two white wine, with big mark up price. Don’t go there if you have a food allergy as they don’t cater for you, had to bring my own bread and afters as they don’t do gluten free choices (in this era).their web site states they do cater for food allergies but obviously not gluten.Check your bill carefully as conveniently omitted our £10 per person deposit, and the £5 off for my meal which they had agreed to when we booked. Felt the night was rushed re dining experience but entertainment good
Joe C.
Went for a Birthday meal, £40 per headsome of the worst food I have ever had! chicken wings just fried and extremely dry, ordered steak rare but it come out extremely dry guessing where it had been sitting on the counter for so long and desert was nothing specialNo ciders on tap that night.Also the lady who was in charge for the night was incredibly rude, I don't think she is cut out for this kind of work.Go spend £40 anywhere else for food, it won't be hard to beatEntertainment was alright.
Daniel L.
Cant believe I'm seeing people give 4 and 5 star reviews for this place.The food was not worth £40 for the three courses. The wings were dry, ribs were obviously pulled straight off the tesco/asda shelf and the cheesecake turned up warm; more than likely rushed to defrost in the microwave.The desserts clearly weren't ready as we were offered a round of shots instead.The lack of table service resulted in some of us walking out to the bar by the entrance to get everyone in our group a drink.When we eventually went up to pay, we noticed a service charge was added. We stated we wasnt happy paying it as the service was non existent. This was followed up by one of the workers (shelly, I assume) giving a sarcastic and uncooperative response.We went for a drink in the sutton's after and about an hour in I started feeling nauseous. I ended up rushing to the toilet and was violently sick, bringing up what I had eaten an hour prior.We paid well over the odds on the whole and definitely wont be coming back. Rude staff to match (some but not all).Music was alright though.
laura p.
I booked Shelley's for Fathers Day and was really pleased I did! I loved the new décor, especially the 'flower wall' and the beautiful mirrored pictures. The food was delicious and considering Shelley (the owner) was one man down (one of the chefs) on a busy day the service was impeccable. I ordered the chicken wings starters and lamb shank for main. All the food was piping hot and the lamb shank was so tender, it was falling off the bone. The side dishes was fairly generous! No request was too big for the waitress staff either. The restaurant was playing some fab tunes in the background, not too low and not too loud and there was plenty of room between tables, no over crowding and it was nice to walk outside if you needed some fresh air or a cigarette. I cannot wait to go back and try the pork belly and have a dessert this time (if I am not too full!) Thanks again for making Fathers day a hit for my dad and my boyfriend. Laura
Deborín D.
This place is lovely!😍 Food is good and drinks are great! Had my first ever Orange Gin and Tonic here and I'm converted! It was so good!All new and clean inside with lovely outside area to sit in the summer! Totally recommend this place!
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If you have any questions, you can contact Shelly’s Restaurant & Bar by calling 01708 981488.
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76 customers of Shelly’s Restaurant & Bar have given it an average rating of 4,2.