Tesco Cafe in Havering

Please avoid this place, poor quality of the food escorts with a big price.

The standard of this place really isn't good enough. From ordering to serving is beyond slow. I had smashed avocado on sourdough with a poached egg. It was absolutely tasteless and the egg was more like a boiled egg than poached - rock hard yolk! Plus, people who came after me were served before me. Someone should do a secret shopper on this venue. Definitely no organisation or cooking skills on show here.

Absolutely disgusting. Extremely surprised this place is open. Cutlery, plates, cups dirty with food residue stuck on forks and knives. People working there unprofessional, dirty aprons and clothes. The tall woman who served me at the till smelt terrible and spoke in a very immature manner. Food came cold and looked terrible.We left without eating - ended up driving to Balans in London! The management need to do better! Would like to see who the area manager is! Absolute joke! Avoid this place like the plague, or covid!

Went for lunch with my daughter on Tuesday. Wanted fish and chips ( no fish apparently) had a chicken wrap instead hardly any salad and chicken was burnt.All staff looked SO miserable never again.

Literally the worst customer service that I've ever experienced!In the short space of time that I was there I witnessed the older members of staff (Sam? Sammy?) bullying a younger Italian girl almost to the point of tears, and then laughing about it afterwards.The food that I ordered was badly cooked (undercooked, snotty egg, practically raw tomato, sausage black on one side and almost raw on the other) and honestly looked like it was thrown on the plate from across the room.Then when each customer was leaving, they always had a nasty comment about them amongst themselves, like: "That was definitely a wig", and "there's no way he should be on benefits, he looks fitter than I am" and "it doesn't matter how much make up you plaster on when you're that ugly".All of this at a volume that everyone in there could hear, so they obviously don't care or think that they're untouchable.That, combined with the constant, loud cackling and shouting from behind the counter was enough to put anyone off.When I made eye contact with the person behind the counter in Costa next door, she gave me a sympathetic look and just shrugged her shoulders, which I guess you would if you had to listen to that all day long.All in all, it really was a very, very poor and almost unbelievable experience, and I certainly won't be returning.

One member of staff, tall with alburn hair piled up, chooses when to stop serving hot food. Then to stop serving altogether. This varies between 3pm and 4pm. Although the internet closing time is 5pm and Costa, whom Tesco are losing all there diners to, says 6pm. When I asked during talking, how the customer supposed to know the closing time, the tall auburn member, turns around and snaps, "What did you say?" Although she was close enough to hear. This is the last time I'm using this cafe. Apparently, times are always being shortened. I won't say who told me, but they'd know.

Horrendous staff and service - avoid at all costs. Especially SAM who served us off milked coffee shouting there is nothing wrong with it it and laughing with her staff.The Manager however was very helpful, reported to complaints department.This doesn’t even deserve 1 star

Ate here Friday midday. Had steak pie and mash, promptly served and piping hot. Wife had cheese bacon burger with chips. Again prompt and hot. Very nice. Only negative, no fish available.

Horrific Place. Surprised that environemental health have not close down the place. Member of staff approached me with a mouthful of food who looked like she had just rolled out of bed and absolutely smelt foul.Staff were shouting to eachother from till area to kitchen. Lady with apron was very dirty, like had not been washed.Drinks made without washing hands and the cups were filthy.Left without eating/drinking and paid for the food, was very out off by what we saw.Asked the person at customer service for a restaurant manager to which they replied “they don’t have one anymore”.Rather go to Sainsbury’s or Waitrose.

My god what a disaster 🤣 2 young girls, stressed up to the eyeballs, everything people are asking for they don't have. Laughing at customers who are trying to make their minds up again of what they want.My panini was burnt, my son's toastie turned up 10minutes after ours did because she FORGOT 🙈 oh and my Dad's Chicken and Bacon toastie had no bacon...?!?Complete shambles and by the looks of the rest of the reviews I think Sainsbury's you need to sort it the hell out!!!!!!!!