The Orchard in Hillingdon

Cuisine: American

Where is The Orchard?

🏠 Ickenham Rd, Ruislip HA4 7DR


Pub-style chain serving up a menu of grilled meats and international favourites such as fajitas.

Ver más Ver menos

Opinions

·

Loved this place,very unique .Food was good but the highlight of this restaurant is the stunning view!!

·

The food was delicious but I think some attention to detail on requests would be appreciated since my friend asked for no pickle on her burger but it came out with a pickle. No big issue but would be nice to have the order correct. Atmosphere was lovely. The scenery is excellent.

·

Managed to go to this elegant country gastro-pub over the weekend. Upon arriving at our table, we were lucky to be enjoying the lovely weather with lovely views and terrace seating.Whilst the food was good, unfortunately the service was not. They did have a lot of waiters and waitresses, but the attention to detail was lacking and the time to get your food was far too long.From ordering our meal to actually getting our main course was a wait of 1 hour 5 minutes, which is totally unacceptable.My pudding was the waffle with banana toffee sauce and ice cream; there were three chunks of banana on the plate (not even half a normal sized banana) it was another portion control issue in my opinion.Other friends had been to the Old Orchard many times in the past and always raves about it! but based on the service and the fact you have to queue up at the bar and order yourselves; we will not be going back any time soon or recommending it to family or friends. On a bright note, the views are spectacular as you can see from the photos and ample parking for over 100 cars! If you’d like to go yourself i would strong recommend to go visit on a weekday.

·

Great lacation, great outdoor seats if you can grab a table. Food is good, menu could be better. One thing really puzzled us: we booked a table in advance, when we arrived we had to join a long queue starting at the outdoor patio to the bar. 40 min queue, same queue with all those ordering a drink, at some point I asked a waitress thinking I might be staying on the queue for nothing, but she confirmed that the tables were dealt by the bar, so I had to stay on the queue. Very strange arrangement since I noticed there are 2 doors after all, they could just use one for the bar and one for the restaurant. It was quite busy, and service was consequently affected. Overal I would recommend this gastro pub.

·

Food extremely good. Service needs a lot of improvement. Took lots to gave us a table (which we had already book) and them wait ages again for the food and drinks. Only two very helpful ladies serving the tables (no full). However 5 yes five staff in the bar serving and they were not busy totally different having a good chats between each others. Management check CCTV so you can see that I am saying the true. Same the food was very good.

·

Fantastic restaurant. Large car park. Beautiful view of the aqua drome. Dog friendly. Friendly staff and the food was reasonable. Was not hot 9nly bit yo complain about. But overall excellent

·

Whilst the pub food and general ambience of the restaurant was very good and a beer garden with a view to rival the best in the land 🇬🇧, the service speed was extremely slow considering the amount of staff they have working.One glance on trip advisor and you can see this place is living off it's reputation of 5 years ago. It's certainly a shadow of it's former self since I visited 6 years ago.👎🏼Some of the staff were just chatting and laughing at the bar whilst we were waiting 20 minutes for drinks in the restaurant area next to the bar so I just ended up going to the bar and ordering myself because it was quicker. The waiters were extremely friendly so it may be that they are poorly organised that is the issue or maybe just lazy and whoever is managing them is just not picking them up on it.It's a shame that the chef's good food and the kitchen is let down by seemingly badly managed staff because they all seem competent and friendly. All our food was served at different times with my son waiting in between which meant our friends started their meal first which, again, I think is poor for the relatively higher than usual price you are paying.🤦🏼‍♂️Toilets 🚻 (male) were awful upstairs with urine and toilet paper all over the floor. Not sure how often they check these.Conclusion: Good pub, good food but should be excellent if it was run efficiently. It takes years to build a good reputation and this place is going down the drain quickly. I hope they invite the owners over soon to actually experience what it's really like.

·

Amazing place great view, would be 5 star but price vs portion size is a bit high.Update we went again, this time the food was good (still not huge potions) but the roast beef was undercooked and chewy.

·

Gorgeous outside under cover seating with stunning view of the lake. Beautiful in the summer and cosy in the winter. Service is great and prices are reasonable. This is a hidden gem and by far the most stunning location.

·

Lovely afternoon here with beautiful views. Tasty food, would love to try the Sunday roast. It does get rather busy, especially on a lovely day when everyone wants to sit outside. Dog friendly.

Leave a comment:

Frequently asked questions about The Orchard:
Yes, at The Orchard you can make a reservation using Beefeater.co.uk.
If you have any questions, you can contact The Orchard by calling 01895 633481.
In The Orchard they specialise in american cuisine.
1.004 customers of The Orchard have given it an average rating of 3,6.