Nirala Sweets in Hounslow

Very bad staff.Very very poor customer service.Both girls were extremely rude.They don’t know how to talk with the customers.I will never go back to this branch again and definitely all family members aswell.

Brought a cake last night. Put in a fridge over night.. just cut it. Cake really smells and like ita past it sell date. First time i used nirala in hounslow not again. Southall branch is really nice

Very poor quality sweets, dry and you could smell the ghee. The panjeeri was gross! All you could taste was ghee and smelt awful too. Never going to this branch again the service was poor too.

Ask them for prices before buying as they are charging a lot more than normal. Its been second and last time i visited them. I paid £19 per kg for carrot halwa where as its £12 at other branches. Avoid them or ask for price list before buying or check receipt before leaving the shop

At nirala hounslow the customer services on there great the lady served Name Gagan , she make posible to shop more , quality as well good .

Poor quality of the sweet. I brought on the day of Diwali , they charge double then other sweet store and quality is poor then others. Samosa looks like fried in used oil, You can not eat.

Went to nirala sweets Hounslow. Great service and quality experience. l had took 5 kg basket of bakery stuff. Very good value and the way they decorated it was awesome. Strongly Recommend to everyone.

Nice and clean shop, all staff are cooperative and ready to help. The prices is higher than others. One big issue is parking no parking facilities around this shop, that why we use other sweets shop. Some food are not good particularly gulab jaman, rusgulla , the quality of Rusmalali is need to improve aswell.

We have ordered my son first birthday cake. Although they delayed the order by 2 hours but the cake is fresh and yummy. It remind us taste in Pakistan.

I have been to Nirala a few times there are many other cake shops on the high street but this one is perfect for quality and price. The last two occasion I have received excellent customer service from the younger guy. It was my fathers and niece birthday NYE and he was happy to write both names on the cake for me lastmin. As the policy only allow ones. He was also very generous in his nature.Everytime I go there he (The younger gentleman) is always very friendly, helpful and polite. The cakes always taste amazing and fresh, would 100000% recommend. Give them a try.