Chez Mal in Islington

The Malmaison Hotel in London is a very good way to spend time in London. Within walking distance to the underground and parking space in front of the hotel. The staff is very helpful and polite. The wines and beers are good and especially the warm breakfast is outstanding. Try eggs Benedict, with a choice of salmon, mushrooms or bacon! Perfect way to start a day. On wish all foods and beverages are served to the rooms, which is a wonderful idea, but due to personel shortage could prolong your waiting time in the restaurant. The rooms have been decorated in an arty 70's style, each room different in design with individual decorations. So you have to come back and always reside in another room! For this arty style and outstanding service the Malmaison may be also loved by international dj's and music business people on their stay in London.The beds can be fixed together to serve as double bed, or be apart as two stand-alones, in any way are the beds very comfortable. Special soaps and liquids are provided, as well as a bathrobe and slippers, a walk-in rainforest shower will get you smoothly awake in the mornings or bring you to bed at night... Check-in, check-out, Covid rules are all very clear and easy to follow, one feels very safe and protected there, without being harassed.... All in all an absolute winner! Next time and all further times in London, go to the Malmaison, at least until you have lodged in all rooms, then start once more from the beginning....

Perfect hotel in a secluded, quiet part of London but just 20 minutes walk to Covent Garden. Spacious, well decorated rooms with a huge bed.

We have had a wonderful stay in this hotel, great room, great location and great staff. Michael (night staff) was an absolute star-nothing was too much trouble, attended to our needs, was so friendly, welcoming and an absolute credit to the Malmaison team! Thank you Michael for making our stay that little bit more special x

Great location, and very comfortable luxury suite room. Slightly neglected with paint peeling in the bathroom and let down by faux brick wallpaper. Although advertised as 24hour room service, no answers at 10.30 pm so likely understaffed as well. However this would be a 5 out of 5 if staffing and minor touch up improvements.

Overall the combination of price, location, cleanliness, friendly staff and attractive accommodation made this an excellent stay. We stayed there for the Ironman competition and the staff was really accommodating. Only 7 minutes to the beach and few blocks to great restaurants and shopping. It’s great and better value/ambiance than meridian and other big hotels on the promenade

Very nice boutique hotel. Lovely decor and furnishings . Friendly and helpful service and even tho being in the centre of London the room was quiet. It was our second stay and would happily visit again.There is a lot about sustainability and eco credentials in the bathroom however the breakfast contained a lot wastage with everything individually wrapped in plastic which was a shame.

My wife and I booked a room here last minute at the end of July - we arrived and the hotel was very quiet along with most of London (we assumed that since Covid restrictions had not been reduced for long that they were at most 1/4 full).Breakfast was relaxed with plenty of space, so again we assumed they were mainly empty.On checking out we overheard the receptionist discussing how full they were - turns out nearly 100% occupancy.To achieve the quiet, relaxed, laid back elegance we experienced while being full to capacity is truly exceptional - we will certainly be back in future.The room was fantastic with the minor exception that the 'waterfall' feature on the shower could not be used without soaking the floor and the staff could not have been more helpful - thank you for a fantastic weekend.

No stars. Booked to stay for my wedding a few months beforehand. I was contacted to be told I could no longer have the signature suite room and I will need to take a smaller room because a "crew with equipment, will take the rooms and hallway, it would be a health and safety issue".Day before my stay and the wedding, I was told they had to cancel the entire booking as they lacked staff. The whole experience was a complete dissapointment and added much stress to the wedding arrangements. No compensation given for the ordeal even though they said they would give it.

Beautiful hotel right in Charterhouse Square. Great area for getting around. Very comfy bed and lovely views over the square. Super staff, very helpful. Good food too! We loved our room and the mid century design is right up our street! Very spacious rooms with fantastic showers! Will definitely come again. Thanks for a great stay.

We booked as it was close to an event that we were attending. We had such a wonderful stay. We travel often and have to say the team at Malmaison absolutely went above and beyond. The gentleman who checked us in when we arrived Friday evening and served us drinks Saturday night was such a credit to the hotel, nothing was too much trouble. And the breakfast waitress was soo lovely. Fantastic service, beautiful hotel. I would definitely recommend.