Paul in Islington

Went in for take away in the morning. There was a queue as there was only one staff in the shop, but she was as efficient as she can be and was very friendly. Maybe not always a good place to grab a coffee in a hurry, but it's a nice bakery cafe with lots of love pastries and beautiful cakes. Bread was looking nice, too. I should try that next time.

Absolutely appalled at the service but luckily I managed to catch the name of this ignorant man and he was also the manager! The name was ash and he was very rude and ignorant. He did not wear his mask properly either. Every time I asked him something he ignored me or replied very rudely and he was clearly new or just unprofessional. The place was not nice either the hand sanitiser at the door was completely disgusting and had dirt all over it. The collection point for the coffees was also very dirty. There was no good management going on and every single employee looked miserable and I am not surprised! It’s clear that they do not want to be there and it is probably because of their manager. He seems to purposely intimidate and embarrass the staff in the shop. I am shocked at the way I have been treated in such a high end cafe, other stores I have been to have been amazing but this one is the worst I have ever been to and I will for sure never be returning.

Went to this establishment for the first and very last time! Very rude guy works there! Made us feel very unwelcome as we asked them for a table where 4 of us could sit, and as we pulled 2 chairs together seeing as no one was around apart from one other customer! He came over and gave us a telling off! So we said we might go elsewhere and he said ‘yeah go then!’ Sure his manager would not be happy him having lost 4 regular customers!

Friendly service Nice coffee butttt the toilet let it down it looked like it needed a good clean.

Best hazelnut cappuccino served by a beautiful man with curly hair and sparkling smile! You never just leave with a beverage or a bite to eat, you leave with great banter and a great start to your day. X

Nice little bakery, friendly staff, a lot of cakes- and sandwiches for lunch. There is also quite a bit of seating in the back of the shop. Would recommend

Best almond croissant I've had! Lovely cafe and really great service. Fab atmosphere, would definitely recommend :)

I usually have a good experience here hence the 3 stars but I was disappointed that they messed up my cake order plus their bakery misspelled the message on the cake. They refused to give a partial refund and insisted that I ordered the wrong cake. Mistakes happen but it would have been nice to see some ownership and attempts to make things right instead of the blame game they engaged in.

Walked in and atrocious attitude from the staff. Didn't acknowledge anyone walking in and was rude when they eventually did acknowledge us. Displays were bare. Don't waste your time. Went down the road to Gail's, (20yds away) completely opposite of this waste of a cafe

1 of the bigger Paul patisseries in London that I have been too, excluding the one by tower bridge. Good selection all round, presented very well, coffee I found to be slightly bitter, so I don't know if this particular one has different coffee machines compared to the others I've tried. Staff all very polite and welcoming.Although they seemed a bit shocked that I had the Paul app.