Xiong Mao in Islington

Love The Food Here... I Can Say I Almost Eat From Here 3/4 days a week good service delicious food thanks all staff and delivery Drivers 👏🏼🙏🏼👍🏽⭐⭐⭐⭐⭐

I ordered a takeaway from this place last week, and it arrived within the suggested wait time (45 minutes), however parts of the meal was uncooked/cold, even though I live a few minutes drive away.When I called up to complain I was informed the driver was at my door 25 minutes before he actually appeared and was accused of not ringing "within the right timeframe" to report an issue even though I called a few minutes after it arrived, and my complaint was trivialized into informing me I was incorrect and was simply trying to claim "free food". The person on the phone offered to send me new food, but when I stated I was worried about the temperature he told me he would prove that I was wrong.At this point I was also told they were going to supply contact info for me to follow-up which never materialized and still hasn't. I did not follow-up further because I had three phones calls at this point and each time the man on the phone made me feel like I was lying and creating drama.The quality of the food wasn't bad, but the overall attitude and unprofessional nature was awful and at times could be seen as gaslighting towards me, I left the call feeling emotionally drained and agitated.It is sad for me to write this review as I have lived locally in the area for a number of years and always make an effort to support local businesses but the way I was spoken to and the lack of follow up has compelled me to warn others of this.

I saw the reviews and thought how bad can this be? It is shockingly bad. I ordered spareribs and what came was lamb or goat. It looked grey and nasty. Tasted worse. Ordered fried rice that was so tasteless. Like not even a pinch of salt or pepper. I threw most of the food away as I didn’t want to be sick in a foreign country. Again, i’m shocked at how bad the food is from here.

Really dreadful. Monochromatic special fried rice with as much flavour as a septic tank, and spare ribs that look like they were used to play cricket with. From the 2018 Ashes. Hideous, bland and disgusting.

# UPDATE!!! Second time was The food was amazing. It was hot, tasty and on time. Brilliant service from the actual company itself didn't use just eat. There was no problem... just sad that they don't do bubble tea, on the flip side if you love crab- everything crab and lobster are actually amazing and definitely recommend next trying the fish

Really good food. Nice staff. Always happy when we come in an order. Food is always hot and tasty. Staff go above and beyond. The owner is a legend! Free fortune cookie made me happy.

Ordered quite a few times now with no issues. The ribs are really good not dry or chewy. The sea bass is also really nice. Delivery time is very good and the drivers are always polite

Hi. I wanted to write a review since I have seen the other ones. I have ordered today and overall the service was great. The delivery time was around 30 minutes and the food was okay. The rice was a little dry but the soup was nice. It’s the 3rd of February and I have seen all the bad reviews, personally it was not my experience, I ordered with Uber eats and it was okay.

Having read some of the previous reviews after I placed an order through UberEats I was skeptical. However, I had absolutely no reason to be so. The food was delicious, authentic and arrived within the allotted time that it suggested it would. I think some of the previous comments blaming the restaurant when ordering through a third party should be taken with a pinch of salt - it's not the restaurants fault if a Deliveroo driver doesn't complete a delivery and in these tough times negative ratings can have a heavy impact on small, independent businesses! Give this place a try - it was a positive experience for me!

Terrible service - would not recommend at all. Ordered food, which never turned up despite the restaurant charging my card. Contacted the restaurant and was told the food was delivered. Tried to prove with facts which were false and lies. Told I would have to come into the restaurant the next day to sort it out.Avoid this place. There are other places which will actually deliver the food. Save your money.UPDATE: After contacting deliveroo, have been told xiong Mao is responsible for its own deliverys not deliveroo riders. Does not appear deliveroo is going to do anything about it, and the frequency of similar complaints about the restaurant suggests xiong Mao isn't going to do anything about it either.Recommendation is reiterated: go somehwere else