Copplestone in Kensington and Chelsea

We booked a table at 28-50 Chelsea for mother's day. They double booked, and moved us with less than 48 hours notice to Kensington, so we had to adjust our plans a bit. We were told that the group would receive "free bubbles on arrival and free desserts" as compensation for the change.At the Kensington branch, the food was impeccable and the service was great. However there was no mention of us being moved or the compensation offered. Instead the server offered a "free gift" of sparkling wine "to the ladies but unfortunately not the men". This was an archaic and offensive statement considering I am a non-binary person. Two out of five people at the table got the compensatory drinks. We were also made to pay for our desserts. I'm sure it was just a miscommunication between the branches but kind of a weird slip-up that left me with a bad taste.But as I said, the food was great.

Food took FOREVER to be served. Arrived 12:15 eventually served our main at 13:25…The 50% lunch menu is great but not if other parts of a restaurant experience are lacking.Staff slow and with no sense of urgency.The wait to be offered a drink was far too long - was not a full restaurant at this point. The high top tables constantly knocked by staff working the back wall - really badly laid out space.Food was ok, nothing special.I’ve noticed that other similar reviews have had the response ‘the past 18 months have been challenging In hospitality’ but I’m exhausted by this excuse. If you want people to frequent your establishment at the same, if not inflated prices, and add a service charge then it’s up to you to provide the best experience.Customers can live without spending their hard earned cash at restaurants, but restaurants need customers to survive.

Credit where credit is due. Come on guys, this is basics. Starter served over 20 mins. I.E., some in our party received their starter 20 mins before the others.Then stale bread was served.Pull your socks up! A justified 1 star. There are far better places to eat with far more attentive staff.

The atmosphere is nice and the staff very friendly. The wine and the food were pretty good, though it took a while for the mains to arrive. The only problem is how loud the place was. Not sure if it was because of the number of customers or the club music, but I could barely hear the person I was with. Pretty good overall.

Fabulous dinner at this stylish restaurant & wine bar on Draycott Ave. We started with champagne & oysters at the bar, beautifully presented. Richard was charming. Followed by the full "prestige" tasting menu, Barbara helped advise us. Wild mushroom veloute and hanger steak... Perfect. Just spectacular, and the wine background from the sommelier Kesia (?) - a real enthusiast and very inspiring. The service throughout was fabulous and the food amazing. I'll definitely go back!

We were looking for somewhere to celebrate our anniversary, and were very happy indeed to have found 28-50. The service is excellent, very attentive, friendly and knowledgeable. The food was all delicious - the truffle arancini were a highlight, and the Welsh ribeye was one of the best steaks I've ever eaten. Highly recommended.

Fabulous food and service, cannot fault a single thing in this restaurant. I couldn't drink so the waitress made me surprise mocktails which were utterly delicious! Food was honestly so delicious and exceptional, will definitely come back!

Absolutely amazing service, arrived here with a friend that already worked here with the company. Amazing staff, great welcoming, food & drinks superb. Amazing chef, great bar tending service. Incredible hygiene! Monica the manager absolutely outstanding service, very attentive, standards are entirely high! What are other people waiting for?

Firstly, I am not a wine drinker but I love food, so I can't comment on the wine, many other diners seemed to be content and my wife and daughter enjoyed a nice bottle of red. This is a new restaurant and the food is fabulous, excellent seabass and fillet steak and the rice pudding was worth a re-visit just for that. The service is excellent our waitress Maria, was very polite and professional. The entire team cared about our dining experience and made it a very pleasant evening. I would certainly recommend this for a relaxed, quality dining experience, slightly hidden away, but gems often are.

Great place, but more on the expensive side. The rib-eye steak was delicious. The side fries were very good too. The salmon cevice is fine, but nothing too exciting unfortunately. The waitress was very kind and attentive.