Zafari Bar & Grill in Kingston upon Thames

Make sure you have your phone handy for the ridiculous phone ordering system. Chessington's way to employ fewer staff leaves a very bitter taste, especially at their overinflated prices... You'd be better off ordering in.

Good atmosphere and food was served very quickly. Absolutely huge and excellent portions for the soup, mac and cheese, and burgers. Both the soup and the burgers were excellent, but unfortunately the same can’t be said for the mac and cheese.

No expense is taken in this place. You are literally getting contract, mass catering done at the very cheapest it can be cooked and served at. An extremely limited selection at breakfast scrambled or hard boiled eggs, bacon, dry veggie sausages or burnt pork sausages, a cheese and two types of meat plus your usual kelloggs small packets of cereals and packets of cold, dry pastries. Coffee is completely undrinkable and juices are invited to be served in glasses not much bigger than thimbles (maybe they worry you might drink too much).Like most of the eateries in this theme park, you are a captive audience with nothing else to go to for an alternative.

We had the misfortune of eating here 23-24 September.The menu was restricted due to covid, 6 mains only.What could go wrong?Everything !The food we were presented with had clearly been reheated in a microwave, it was vile !With only 20 or so families to cater for and a reduced menu there was no excuseWe had a starter, a main to share and a kids meal and it came to over £60 !Onion rings that are stodgy , chicken burger that was beige and like eating a flip flop, bacon inside that was 90% fat and a semi stale bun, how can you mess it up so muchIf your staying in the hotel please eat elsewhere, we were sick for 2 days following.Positives - the social distancing was very good and the cleaning standards high, but the food was utter tosh.you think you were a captive audience but you should really go out - a few pubs just down the road -please dont eat here.

Ridiculously slow service. If you want to spend half a day just ordering and waiting for food, this is the place to go.Very few options in the menu, but the food is tasty.

Didn't try the food, but a nice bar with decent size outdoor area with views of the animals in the park. Very pleasant on a warm summers eve and nice, if a little small, in the bar indoors should it be cold

Very family friendly restaurant. A few minor points I feel could be improved on. The restaurant is quite drafty, the service was a little slow but I felt that was the kitchen more than the serving staff. They could use more servers though. However ours Becky was very pleasant and overall the food options and quality of food was very good!Would definitely recommend this place for families.

Would just like to give a shout out to Mark who waited our table for the evening. Service was spot on and he made sure we had everything we needed, as well as quickly resolving a small issue with my wife's dessert AND giving us another extra dessert on the side as an apology (fair to say I was completely stuffed afterwards!)Only thing I would knock is the amount of kids running around unsupervised. I know this is mainly down to the parents, but the staff need to step up and seriously tell the parents that kids running around and climbing up the furniture wont be tolerated. Other than that a great meal that we really enjoyed!

Came for lunch. Staff were dissorganised and didn't seem to know which tables food was going to. Food quality low, but in line with the price. We had to wait over half an hour for food. I don't understand why given the number of staff working.Our daughter's meal came with desert. Had to ask where her desert was twice. Don't understand why 3 profiteroles tool 20 minutes to turn up.Not happy, won't be coming again.

A bit pricey for what it is but is to be expected being part of the Chessington resort. Having said that though, the food and service was good and staff very friendly.