Gourmet Burger Kitchen in Lambeth

Cuisine: Hamburgers

Where is Gourmet Burger Kitchen?

🏠 119A Waterloo Rd, London SE1 8UL


Chain restaurant with classic wooden decor, serving gourmet British beef, chicken or veggie burgers.

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Opinions

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Decent restaurant for burgers. The burger bun and chicken burger were really nice, but I ordered a satay burger and could not taste any satay: take it a bit easier on that garlic mayo please. Chips are really good.

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Torn between 3 and 4 stars. Would like to have left a review on their website in case they missed this but no option.Saturday afternoon back in London with friends decided to finish evening with a burger. All in our 60's I would add. About 6.30 pm had to queue for a few minutes to wait for a table which I suppose adds to the 'experience' of eating out in London. We were left at out table for quite a time and had to call a waiter to take our order as no one seemed bothered with us. We were directed to the bar code square on the table to order remotely and the waiter walked off leaving us. Only one of us had a smartphone and could not get the code reader to work. After five or so minutes I called who I now believe was the manager over to take our order which he did. Food arrived quickly and was hot and very nice so would recommend.On finishing we requested our bill from a waiter and again left sitting for near ten minutes this time and so again called over the man who took our order. Eventually presented with the bill the card readers would not work at the table and it was a bit of a shambles.So, food excellent and would go back, customer support very poor with services seemingly giving preferences to the delivery pick up riders constantly streaming in and out bumping in to the diners seated with their overly large backpacks, incredibly annoying but its business I suppose. Lastly, for frustrated customers not getting the service expected, it would have been oh so easy to have just walked out without paying and I very much doubt anyone would have noticed.Sum up. Very good food, poor service.

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I'm giving this 5 stars because Michael, our waiter, was very kind and provided an excellent service. He told us exactly what is halal on the menu (not all of the chicken is halal, only the fried stuff is) which we truly appreciated. The food was good, very filling and kids meals were the right size.

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I did loved this place. First the staff is supremely friendly and accommodating. The food is delicious. I got a taxi driver burguer that was delicious. The chips were also delightful. If you are around the area and want to have a nice eating experience do not hesitate to go to this place

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Delicious burgers.Very creative way of serving the cocktails. Milkshakes were the real deal. Definitely recommend.

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Great place to hang out with friends, delicious burgers and milkshakes, food worth 5 stars bravo for everyone preparing meals👏! And the customer service at a very high level, thank Marta for help in choosing the food, great nice atmosphere and amazing customer service which I received from you! Very recommend this place! ⭐⭐⭐⭐⭐

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Amazing service and great food!!!! I went there with my boyfriend for dinner we had to leave quick because of our train. I specifically said that to the manager and she was very polite and helpful with everything. Food was delicious and I wanted to say thank you to Marta she made our evening even more relaxed 😌

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The beef burgers they have are nothing like you ever tasted before. They are so juicy and delicious. (The mighty) is my favorite 😋

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Hard to say what it was the best!Impeccable service and always wonderful food!Gui was amazing!Whenever I can, I come here!The best burger in London, by far!

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So yummy! Burgers were amazing. So filling! And the hot doughnuts are to die for! We went back just for some doughnuts for the last night😛

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Frequently asked questions about Gourmet Burger Kitchen:
Yes, at Gourmet Burger Kitchen you can make a reservation using Gbk.co.uk.
If you have any questions, you can contact Gourmet Burger Kitchen by calling 020 7261 0106.
In Gourmet Burger Kitchen they specialise in hamburgers cuisine.
1.005 customers of Gourmet Burger Kitchen have given it an average rating of 4,2.