Pret A Manger in Lambeth

Came here for a coffee twice during a short stay in the area - staff were friendly and welcoming, plenty of seating area, clean and tidy and great selection of sandwiches, salads and pastries! My fav Pret in London so far!

Omg i never seen a rude staffs like this branch the white ladies they dont care about customers and they are buzy by talking each other, the guy who served in frontline he never checked the customers u need to ask to serv you, they all don't care u need to wait in the queue more than 10min to be served they are not clever and fast anyway everyday when i going i got headace please make them active and responsible am realy sad by there weak service

Lovely place plenty of food on offer friendly staff cleaning tidy

Was sat down, minding my own business, having soup and a sandwich. Someway off from finishing then one of the staff said can you move, I need to clean. Seriously, haven’t you got the decency to wait until the customer is finished. I think time for some customer care training

AVOID!If I could give zero stars I would! The manager is awful, gets your order wrong then complains about YOU. Has not sense of customer service. Have seen him attempt discourage customers an HOUR before the shop closes. The list goes on. I have been a manager at a coffee shop for YEARS, this is simply not how you act regardless of how busy it is etc.There's a million other prets in this city, I encourage you to go to literally ANY OTHER STORE

Menu the same as every other pret but staff here were rude and customer service was terrible. Clearly don't csre about the place or the customers, just trying to get through another shift and get out of there

Trying to get a cup of tea in the aftenoon is a real challenge.After waiting 10min I have been told that I have to wait another 5-10min.How difficult is to make a cup of tea?Hot water & a bag of tea....I have to give up the tea to catch my train.

I've always liked the friendly staff, freshly made food and their ethical approach to food waste, handing out food to the homeless. But... and here's the but. Increasing the filter coffee price from 89p to £1.25 is a stretch for those of us who love coffee but don't want to be staring at the ceiling come 2am. 🤯

People work there they don’t care... it’s a toasted baguette, and asked if it want it toasted. Gave it back to me without wrapping it back properly, everything fell out in the paper bag. The photo is the baguette after I put al the fillings back ! Terrible service.

Wonderful place to have breakfast, lunch or dinner. Excellent for vegetarian and vegan people. I've eaten soy milk cappuccino. A coconut porridge, and others very goods things