Ambience in Merton

We enjoyed the Mediterranean food served in this restaurant. The naan is made in the kiln and it was good. There’s a variety of dishes to choose from and good appetizers. The dessert was on the house. The price is reasonable. 👍

Visited this restaurant last night and I must say I highly recommend Ambience for anyone looking for a lovely dinner out. 1) The food was sensational and a very fair price.2) The portions were great.3) The atmosphere inside the restaurant is lovely (really good music too).Also, our waiter Steve was one of the nicest people I've ever come across. He was very friendly, bubbly and delivered an exceptional level of service to both us and nearby tables. He is an asset to the restaurant! Thanks again for our lovely dinner!

Ordered on uber eats. Food took 1.5 hours to arrive. Delivery guy was nice and friendly. But we expected the food to come a bit faster. Everything was cold by the time it arrived. For 50 pounds worth of food, we had to microwave it after. Not very good. Crab claws had no crab meat in them. It was mostly stuffing of bread. Couldn't taste the crab anywhere. Was excited to try Turkish food for the first time. But was left feeling disappointed.

Took 1hour 45 minutes, for food to arrive. Restaurant wasn’t helpful at all, started not picking up the phone and lying about timings. Driver could not comprehend using a Satnav and so delivered the food ridiculously late. Food boxes went soggy and food spilled because it had been in there for so long. Food was nice but you need to sort out your customer service and delivery drivers because it’s a shambles.

Very good Turkish food with a varied selection of dishes. Friendly service and the staff made sure everything was good. Needed to remind the wait staff a couple of times for some small requests.

1 serving staff on, on a Saturday night. Constantly having to ask for things like the menus to order and items that came with meals.A group order and people were waiting for their food while others had finished.The food was lovely and filling... I would order takeaway maybe but wouldn't eat in again... poor service and told we had underpaid. Then had to argue the bill at the end which showed we had overpaid.

Food was absolutely gorgeous! The lamb shish was so tender and juicy. The mezze starter platter was delicious. The service was great too. What a gem!

The food is amazing! The service is exceptional (especially our waiter Steve- he's so friendly and accommodating). The price and quality is fantastic! The restaurant is clean, in a good location with parking available on the surrounding roads.Whether eating in or taking out you can count on AMBIENCE for fresh food served with a smile. AMBIENCE is one of my favourite local family restaurants. The amazing food and staff made my mothers birthday and daughters baptism reception an extra special experience!

Avoid avoid avoid!!! Had a large group booking for 22, 2 people could not make it so we came in and we sat down the first thing the waiter said is I thought you have 22 we explained and apologised the waiter then aggressively shouted ok well move done we might have more people coming to eat in our restaurant straight away my staff who heard the waiter felt uncomfortable and the atmosphere was tense because of the waiter. The waiter started taking drink orders and then he came to me the person who booked and the host for everyone, he asked me what will I like to drink I said tea please as polite as possible because I knew he wasn’t friendly and he was rushing to take the drinks with no patience, the waiter turns around and said do you think we have time to make tea? I said my apologies can you please repeat the waiter said with a straight face we are busy do you think we have time to make tea? All my staff looked at each other in despair when the same waiter was handing out the menu he was throwing them down upon the table as if he was angered. After a few minutes of his unbearable behaviour I got up and spoke to him, I said your behaviour is making my staff feel very uncomfortable and a few are refusing to eat can you please be nicer with us the waiter said they are happy I was only joking about the tea I said ok hoping that we can have a problem free dinner. When I got back to the table my staff said to me come on we found somewhere round the corner because of the waiters behaviour they agreed that they are not eating in this restaurant. We left his restaurant and found a lovely Persian restaurant round the corner and had a lovely meal, tea and everybody felt relaxed and comfortable.In all honesty we are a easy going bunch of people not to hard to please when we go out we have a laugh and entertain ourselves this restaurant only had to be polite, warm and welcoming the way they made us feel we felt as if we couldn’t trust them to handle our food. I’m against leaving bad reviews, I just wouldn’t want another large group to have there night ruined by this restaurant this was truly Unfair.

Great food, have ordered at least 5 times from there, luv their dips, and so thankful they give big portions of all food, really taste and great customer service. A little expensive, but still great turkish food.