Burger King in Redbridge

Asked for one cheesy double bacon lover and received bacon double cheeseburger in literally 2 seconds 😶. As I was starving and tired couldn't be bother to wait and I accepted the burger.I was shocked when I got in the car and realised I paid £4.49 for 2 burger bites🤦‍♀️. Bun was looking like somone took a bite. It can be seen in the photos. Disgusting!!!!Could have gone to McDonald's and get 2 burgers for the same money and even tastier. Customer service.....pfff.....I was left feeling like it was my fault😳🤯🤯Never again!!!

Wish i had gone to the bathroom before eating. Disgusting urine stains all over toilet and smells like sewers. Made me feel sick and like i needed to get home asap to shower after being in there. Just feel sick now, hope the hygiene is better in the kitchen.

Decided to eat in. They were somewhat busy with deliveries, but despite that, the service was quick and, for the most part, friendly. However, there were several issues. For one, they had no mayo sachets left. I also asked to have ketchup and mayo to be put on one of my burgers, but they didn’t put any. Their drink machine had run out of ice and all the drinks came out warm. The beef patties were also light brown, as if they were undercooked. They tasted fine, though. Their ice cream was also broken, which was a bummer, as I wanted to try out their new milkshake. Also, the manager was quite loud in the back, so that was what all I could her while I was eating.This place place definitely needs improving.

Burger King stop ripping off your customers. I took over 20mins to get my order. Sat in to eat a meal less than £20 only to leave with a parking fine of £65

I am absolutely appalled by Carmen’s customer services skills as she has no respect or care for anyone by instantly shouting at myself as I approached the window to pay. Worst of all she claimed to be the manager! This branch is by far the worst I’ve ever been too! Something needs to be done!

This place is awfully run tbh. So many people work there and it takes them 15 min to serve you. You wait a long time with your order but if they just managed it properly they wouldn’t be run down. The manager is always hiding in the back and never deals with problems. The ladies at the front can be lovely but the school kids working there need to fix up and go faster. I mean it’s actually meant to be fast food and nothing is fast in this place.

This particular branch is utterly slow in serving, I ordered my food on the phone as there was no one available at the cashier. However it seemed like they prioritize all takeaway orders from places like Uber Eats, deliveroo etc. I had to tell the lady to make my food. Seemed like they need more staff to handle a busy store. Next time I would use the drivethru as it seemed to get much faster service, but one cannot use the offers on the app.

Vegan Royal and nuggets are great. But the restaurant needs to understand following company rules are very different to following the law of the land.I used their app and the offers on them to order food which we enjoyed in the restaurant but as we finished my son called and asked for a takeaway.As I tried to redeem another offer the manager of the store who was serving me said I can’t use any other offers on the app. She said that this was a rule from head office and that I had to wait 45 mins before ordering again. I had already been in the store for 45 mins (though I hadn’t realised until I left). I challenged the manager saying that I couldn’t see this in their terms and conditions. She did not disagree. She said she has to follow what head office dictates and that there are cameras watching her and she will get in trouble. I almost laughed. I further challenged her that she is breaking the law by advertising an offer and not adhering to the terms and conditions. She accepted this also but said it’s the companies fault, not hers. I challenged her again, ‘if my boss asked me to commit a crime, I wouldn’t do it, why would you?’ She had no response.I ordered my sons meal at full price as I couldn’t be bothered to continue arguing with someone who obviously should not be managing a store, but here’s the review. Food good. Management rubbish.

Would have been 5 stars if the little blond woman serving and taking orders at the drive thru didn't ask us to hurry along just as we were checking our order to ensure it was all there and accounted for before driving off... 🤨A little tip for the future: patience, customer service and good manners goes a long way in the fast food industry!!! #truth

Absolutely fuming! Worst customer service ever! Trying to call me a liar on the phone. They cannot do their job properly. Ordered a double whopper meal and paid extra for a original coke and this is what we get a single whopper and double whopper missing and Coke Zero? I ordered from this place twice on Uber eats and this is the second time they messed up the order. People are at work and are hungry and don’t have time to go pick up food. And here you are messing up peoples orders. Now it’s very inconvenient for me to order food again and wait for delivery . Starving