Gourmet Buffet in Redbridge

This was a good experience. I had relatively low expectations given its location and proximity.I don't normally like buffet style restaurants however I had a craving for a variety of Chinese food and I thought I would give it a go.They had a very good selection of starters and main course dishes. It is worth noting this is only a Chinese food buffet, this is not a world food type buffet.This buffet is clean and tidy and seems to turn around food regularly.I was impressed with the fact the waitress kept extremely busy, and was constantly cleaning. The buffet stands were regularly topped up, and you didn't have to wait for food.Why have I marked it down?No crispy aromatic duck with pancakes!The dessert options were pretty much non-existent, apart from jelly and fruit.No Chinese meal is complete without a crispy aromatic duck for me, and the venue could offer ice cream as a minimum.I would recommend based on the service and cleanliness of the buffet.

The first lost of food was good then the rest went down hill chicken was not cooked in 3 lots of the trays when I Called them over we was called a lier then we were over charged for the kids we were told that there were adults one is 14 and there other is 10. The battered prawns 🍤 still had the skin on. And we were charged for drinks we never had all in all KFC would be better….. never again

Great food and very friendly personal. And the most importantemember to get a Bubble tea on your way out. We meet the nicest lady making our first bubble tea ever - very friendly and helpful and what an experience dringing Tea with bubbles! Thank you :)

Refuse to provide free tap water.Blatant law breaking to charge for water when you are legally entitled to free tap water (they serve alcohol)Food was ok and service was decent.

Absolutely disgusting service after I have been coming to this restaurant since 2012. When the authentic Asian oriental staff gave a great service at that time. Tonight 29 03 2022 was the worst visit to a restaurant I have had in the UK. My partner and I were shown to our table and left for 20 mins without being asked whether we needed any drinks to start. We called to the blonde long haired manager as she walked by but she ignored us. We then called to a waiter who did not speak but gestured to the manager the that we needed service. We watched the manager show 2 sets of customers to their seats and provided them with drinks and still ignored us. My partner was ready to leave.. But as it was my birthday I said let's wait a little. The manager and waiter looked annoyed that we had the cheek to ask for service. Our last visit our bill was overcharged by £2.50.. Added extra tea.. No big deal but we would mention at end of meal.Time to pay the bill again manager added extra drink . Only drink we had was jasmine tea which came with free refills on the menu. The manager argued that it was £5 for tea despite the menu clearly stated £2.50 for a pot of tea with free refills. After visiting several buffets in London and always ordering jasmine tea with free refills this is the first restaurant to overcharge our card twice and refuse to do nothing about it. We asked for the owners email address or telephone number.. The shop manager blonde girl refused to refund and started to get an attitude and argue I warned her I would put this experience on trust pilot she replied ii feel sorry for you to argue over £2.50 which in fact was £5 overcharged total. Their was only one price on the menu for tea. The lady blonde long haired manager would not give her name or the owners contact details. Please do not waste your money at this restaurant as you are likely to be overcharged.

Bland tasteless food not much choice all the food which did have flavour tasted non descriptive. I had to add my own flavouring with soy & suracher sauce. After digging into my second plate I decided I really wasn’t enjoying it as I was basically forcing it down to get my money’s worth, then gave up just wanted to get out of there asap. Also had a cold atmosphere. Also couldn’t believe it when I asked for a glass of tap water at the end was refused as they don’t do tap water! Definitely won’t be returning!

Had buffet couple of time, everyday same dishes sometimes it's boring.

Went here on Tuesday and was pleasantly surprised. For a buffet the food quality is not bad at all. Whilst they could definitely benefit from improving the variety of dishes they have on offer, what they do have actually tastes good. The inclusion of ice cream within the buffet is a nice bonus as is the fact that its actually nice! Well recommended if youre in Ilford and cant make your mind up about what you want.

Not a bad place for buffet for £10.99. All halal food, drinks are separately priced. Not a lot of items but most of them tasted good. The duck ans beef items were kinda dry and chewy, other than that the sevice was fine.

Food is good if there's a lot of people it is made fresh. So I'd advise to go when it's slightly busy! Great customer service!