New Lotus House in Redbridge

One of the best Chinese takeaways in Redbridge

Would have given more stars but their customer service is shocking. Rang to say the food was all cold (have ordered from here before and never had a problem) and they said they will ‘investigate’ and that’s all they can do. They said they weren’t busy either! so what excuse is there when we are maximum a 2minute drive away?? Won’t be returning unfortunately used to be very tasty and worth the higher prices but not any more if this is how they treat loyal customers!

This is one of the best Chinese and Thai takeaways that I've used. The food has always been top quality and delicious. The staff were very helpful in suggesting vegan alternatives for my daughter too.

Delicious! Best Chinese takeout in the area. Shame they do not do fried dumplings with different fillings just the pork but everything we ordered was fab, full of flavour and hot and fresh. I'll definitely be back.

Haven't eaten from here in a decade, was passing and thought we'd try again. Honestly we all thoroughly enjoyed our meal and would highly recommend, anyone try something from their extensive menu. The prawn toast was perfectly prepared. Definitely be visiting again, one downside, I live .2 of a mile outside their 3 mile delivery limit. Stating traffic as the reason why they refuse to deliver.

I have been using this takeaway since the new year as it impressed me so much when at a friends house. Ordered 4 times to date and every time - although slightly more expensive than most places - the food quality, taste and delivery have all been excellent.Unfortunately ordering yesterday was a different experience. Delivery took 1 hour 10min which seems quite long for a normal Wednesday night.The food was luke warm. Some tasted over cooked, one dish wasn’t what was ordered and some felt a very small portion.It is a real shame as until this it felt this Chinese takeaway was on another level to all the rest but last nights experience was average at best.

Since the person who takes the orders has changed this place has gone downhill. I'm so deeply upset, I have been vegan for 33 years and yesterday after ordering they have given me real meat rather than mock meat. Never trust this place again. My grandparents also ate here and it ruined the birthday party we were at as everyone was upset.

Ordered for Fathers Day, everyone loved the food. Been ordering from this takeaway all my life and never disappoints. Best Chinese in the area. Highly recommend!

Ordered tonight for the first time. Excellent service, fast delivery. Arrived hot and food was superb. Will definitely order from here again.

One of the better local takeaways serving the 'traditional' Chinese style dishes along with a good selection of chef's specials and Thai curries.