The Willows in Redbridge

Avoid at all costs, we had a wedding booked during covid, they cancelled then told us they'll give us a our money back, wrote up a contract and made us wait and then a day before said they'll give us part payments over the year and tried forcing another contract. I did not agree to it and they still said well its part payments. Avoid at all costs, taking them to court. Very unprofessional

Just had a party at this venue for around 350 people. The venue was incredible with plenty of parking and the food was superb, so much so, that guests are stillMessaging me saying how much they enjoyed the food and party. Aamina was our events organiser and she went above and beyond. She was easily contactable and sorted out everything we needed and nothing was too much trouble. The event went without a hitch. This is the best venue in East London/ Essex!

Beautiful venue. But and a very big But. They have a roundabout around the waterfall for the arrival of the groom or the bride or both. But for some strange reason they were not allowed by the owner, this to me is ridiculous because you made the roundabout for that very occasion. So not sure what’s going on there.

We want to express our gratitude to everyone at The Willows after hosting our wedding reception. The process was smooth sail from beginning till the end. Special shout out to Erika for being so hospitable and going over and beyond.All the guest thoroughly enjoyed the ample space The Willows had to offer including scenic views, accessible premiere suite with balcony, clean manned restrooms, tons of parking spaces and many more.Highly recommend The Willows and the team if you’re looking to host your next big event or cater any small occasion upto 120 guest in premier suite.SG

Amazing venue, amazing service, amazing people and an amazing experience.I had my wedding here in early May 2022 and the service we received was unbelievable from the start to the end. Mina was excellent with introducing us to the venue, showing us around, handling all our standard and ad-hoc questions and arranging food tasting. She was really professional, very responsive and extremely helpful with setting up our big day. She was very invested with preparations to make our day perfect. We had 200 guests and Mina helped us create a floorplan, and advised us to put 6-8 guests per table (as opposed to the usual 10) to give people room, because we could afford to have more tables in the wide area. It looked great and worked really well for everyone. She also critiqued our timetable to make sure it was reasonable and that everything would go to plan... which it did!Mina was contactable via phone and email, and despite how busy the Willows probably are with post-COVID weddings, I never felt shelved or ignored. I felt like I was the only booking they had - that's how valuable Mina made us feel.I met Sonu on the day of the wedding reception. At first I was worried to meet a brand new face on the big day itself, but Sonu was fantastic. In the midst of being busy with set up with my groomsmen, he stepped in to take some prep tasks off of our hands. I liked that came forward because it showed me he'll be supportive for the rest of the evening. He co-ordinated with the other suppliers and helped set up our floorplan based on the information I provided to him. He wears an amazing smile on his face despite the very busy and stressful prep! He told me if I need anything, just to ask him, and he will get it done. And honestly, he really did. Simple things like helping direct people from the welcome drinks upstairs to the main ballroom downstairs. Or getting an additional kids menu dish for a child who wanted it. He worked his magic wherever it was required. And he stayed in the main ballroom for the whole evening to overlook the event and be on demand for if we or our suppliers needed his assistance.On our VIP table, we had our own designated waiter. They helped put food out for us, and we received the first round of all the courses of the meal. They stayed by our side for if we needed anything. We felt like royalty!Mina & Sonu were amazing. And they are also really nice, friendly and humorous people.The venue itself is perfect. It has lots of outdoor space and loads of private parking. The toilets are really modern, clean and spacious. There is groom's suite and a bride's suite, which are nice and spacious, well lit and have self-contained toilets. They also have stands to put your attire on, and a coded entry for extra security. My wife had 5 of her bridesmaids sit with her in her bridal suite and it wasn't cramped at all. There is an elevator to get up to the premier suite upstairs which is a little slow, but it does the job. The premier suite is really nice and it has a large balcony with seating which was perfect for our sunny welcome drinks.The lighting in the main ballroom is great, and the colour of the lights are adjustable. The bar is well placed so that it's near your guests, but not in the way. And the kitchen is the same too - convenient for waiters but not in the way of guests.Despite the increase in costs of labour, food supplies and utilities, The Willows honoured our original contract price. They could have increased their fees due to these unexpected circumstances, but they chose not to, which made me feel that they are moral and ethical.Don't think that you're just paying for a hall (and food, if you opt for their amazing in-house catering by Silantro). You will get so much more than that. The service you'll receive, the value you will be given, the support you'll have, are all elements that aren't written into the contract. But these will add up to help you create an unforgettable special occasion. I won't think twice to recommend The Willows or Silantro. Mina & Sonu... thank you so much.

My friend wedding on Saturday. All went very well . Must say all staff at willow is very helpful. Very good venue and food was delicious too.. All tge guests are very amazed with decorations and lovely food . I highly recommend this place for wedding and reception. Thank you Willow

Held an engagement event here and it went flawlessly, Staff were fantastic, food provided by the in-house team Silantro was on point. Great location with loads of parking perfect wedding venue!

Very nice and large venue with plenty of parking

Went there for a wedding do, very nice, spacious, lots of parking space, good location, good hall size, toilet was nice and very clean. Will definitely be telling my friends about using the "the willows" for future "dos"

Visiting the Willows recently for a viewing. I was really impressed with the grounds, beautiful. The interior is large and full of possibilities. I loved the terrace. The general manager was great too. Answered all my questions and he really seemed to care. Thanks again mate. Really helped us out.Here is a picture I took, think they were filming some sort of advert there when I visited.