McDonald's in Richmond upon Thames

Lazy staff can’t be bothered to order stock or even open up most of the timeShould be ashamed of themselves. Have now wrote to head office.This has gone on for far too long now, well overdue an inspection

Giving it 3-stars because it often comes up as food that is classed as rushed and unhealthy for children. However, the recent menu change with the addition of the McPlant should change that perception. As alway, I've always liked McD's, and would still eat it. It's lime comfort food and that is what draws happiness to many.

Nothing special about our Mac D's but ithas food on time hot and ready to enjoy, if you can get through the delivery guys 😁

Unfortunately this is my local McDonald’s. Consistently bad food. Soggy chips. Old oil. Overcooked, stale burgers that taste like they’ve been sitting there for ages. No care in preparation. Management needs a shake up.

The rating would probably be higher of they didn't mess up my orders all the time.Had the mcplant burger with extra tomatoes and no pickles... Then it comes with extra pickles and no tomato. They fixed it quickly but would be better if they got it right.Upstairs seating is ideal for people watching by the window as well!

The vegan burger is top notch, really recommend it :)

Busy morning, but all clean and tidy with good service, next to Richmond Tube

Always clean and hygiene maintain all the time. Friendly and efficient staff especially one lady staff who always look after recycling cups etc and always maintain clean tables and floor which store looks always fresh and tidy. And food always quick and freshly made. Thank you. Well done team✌️👍🏼🎉🤗🎶

I could see that my order was ready, but had to wait more than five minutes without being given it. When I asked for it the manager (? Tom) refused to give it to me. I waited another five minutes and asked a female attendant to give me my order, and she picked it up. The manager shouted at her to put it down and not to give it to me. He was very rude and disrespectful both to me and to her in front of other customers. It was a very horrible experience.

This is the closest McDonald to me. Unfortunately they are appalling. They ALWAYS get my deliveries wrong. When I ask for no cheese burger, as I can't eat it, they put the "no cheese" label (so they know it can't have cheese) and still put cheese on. Half the items are missing, chips are half full.. how hard is it to read an order? They acknowledge the details of the order, but don't do anything about it. Every order, I then waste my time dealing with refunds.Wouldn't go there!