American Way in Sutton

Waited an hour for order.watched a couple leave after waiting 40 minutes and being served food they said was inedible. Then an apology to say our order was lost by the waitress.The owner lied,the 2 young ladies were pleasant and asked if that was true they were afraid to answer.The floors slippery with grease and food scattered on floor behind counter. Never again ,a shame as an excellent restaurant when Steve ran business ,ruined mother's day meal.

Ordered a take away. Friendly waitresses, burger was good. Chips ok, but would be better to have french fries rather than English chips.Would of had a 5star rating if Chef asked if we wanted salad on burger, or sauces on burger and salt on chips as was served very plain.

I have been a regular customer for 30 years since Steve sadly passed the place has gone down hill. Tonite was ment to be a family meal. What a joke waited 45 minutes then told our order was lost. Noticed other customers got up and left due to sub standard food igave them the benefit of the dought big mistake. The place is filthy greasy floors. The night ruined. I would not recomend.

Been eating great burgers here, since...when I were a lad ! Always great flame grilled burgers, always good, friendly service, always great value for money. A little gem of a restaurant in the heart of Cheam village.

Good burger with all the trimmings. Back to it's best. Really enjoyed my time there. Good hygiene, that's important right now.

Food was alright. But definitely wasn’t American. The fries were chunky british chips and the burgers felt more British than American as well. I would consider moving towards American French fries in the future if you want to make your restaurant more authentic.

The quality of the meat was not good.The smell/smoke from the grill was everywhere, not sure if the extractor fan was off for the day. The beer was good. I won't be going back.

First visit here for lunch today but I'm sure it won't be the last - yeah, it was that good. The table was cleansed as we were offered our table and they were all nicely socially distanced. The nicest and thickest milk shakes arrived quickly followed by a seriously tasty starter platter Then came the burgers, they were superb. I had the Hangover burger, it's a monster and brought most of it home so missed out on the desserts but they looked great. The staff and waitresses were extremely attentive and polite making for a very pleasant dining experience. Recommend you visit this place when your majorly hungry.

Delicious flame grilled burgers and great milkshakes! Not the best burger I've ever has as the meat was cooked a little more than I like so it's a bit dry. Very good though and reasonably priced.

Delicious as always. The burgers are such good value for money and the sweetcorn relish is to die for. But the milkshakes are even better. I'm not sure I've ever had a milkshake so good.Friendly staff who make you feel so welcome.Would give it 6 stars if I could