Domino's Pizza Wapping in Tower Hamlets

Ordered a pizza online and got the wrong order delivered. Now these things happen from time to time so I thought to give this store a call and it would be a quick fix. Unfortunately, their phone number doesn't work and there is no option to contact them in another way apart from Facebook which they never responded too. Very frustrating when you have spent £30 pounds on some food. Would not recommend.

Fast (~20 mins), hot and as ordered. Thanks!

Had a fantastic experience ordering online with great deals and fun website showing status from prep tome to ready for collection. It only took 10 minutes and it tasted soo fresh and delicious 🤤 highly recommend! Oh and their crust is soo light and fluffy!! I normally don’t finish the crust, but with dominos, I did 😋

The attention is very good, but I am a little disappointed that there are no covid restrictions and they are still not accepting cash payment which does not seem correct to me, I am not opposed to paying and there is no sign that says only payment in card, I remind you that the covid restrictions have been removed

One of the worst experience I had while doing my order today. The staff means Yousuf was so rude. He didn’t acknowledge anything and hang up phone twice. having a word with manager''Yousuf''even he was not interested in listening to my complaint . I ordered 17.30 to delivered 20.30 unfortunately food came in 20.45 .

These guys made a complete mess of our pizzas and then hung up the phone when I called to see how they could fix it, when I called back 10 seconds later the same man answered the phone and started pretending to speak in a different tone of voice acting as if he didn’t know what had happened. He then claimed to be the delivery driver who had just left my house 30 seconds previously (which is a 10 minute drive away from the shop!) They are complete liars and their food is garbage. I’ve never seen a manipulative pizza takeaway place, but there you go! Avoid them at all costs.

One of the worst experience I had while doing my order last night. The staff was so rude. He didn’t acknowledge anything and hang up phone twice. Asked him whether my order is placed or not he kept on saying that they haven’t got it, so place it again. After having a word with manager even he was not interested in listening to my complaint about the staff. Seems like no one in-store was interested in giving customer service. I doubt even the person who was talking to me was even manager of the store. Absolute shame never experienced this kind of customer service from domino’s. I hope the top management see this comment and take some action against this unacceptable service.

Ordered pizza from this location numerous times over the past 5 years and always pleased that the delivery is very quick and pizza hot upon arrival. Highly recommend and will continue ordering. Good job!

The preparation and pick up of the food was swift. The place was clean, however the food became cold really quickly. Please use a stronger heat lamp for the food waiting on dispatch. Also please provide us with more tissues in the bag, thank you.

Ordered a Pizza today at 9.45. Call at around 10.40 to ask why the pizza had been in "quality control" for the past half an hour. Assured someone would be delivering it within the next 5 minutes. Called back 15 minutes later and told they had no drivers and the money would be refunded to us. Surely they could know an hour and a half earlier that there would be no drivers and ask us to pick up the order instead?! Also the first guy we spoke with on the phone was really rude.