Ranna in Tower Hamlets

Food was 2 hour 45 minutes late. Came cold. Was lied to by staff and manager 3 times. Refused a refund. Had to spend a week chasing just eat for a refund. Not worth the hassle. 2nd time I've had awful customer service from them.EDIT: Ranna are lying AGAIN with their reply.I was NOT offered cancellationI was NOT offered refund.I WAS told 3 time the driver was 5 mins away.I WAS refused a refund and had to claim my refund through Just Eat.These guys are liars in case you missed that point. No way it takes 2 hours to get from one side of bow flyover to the other, no matter the weather.

We have been using Ranna Bow for a few years now and it has always deserved 5 stars. However, this evenings meal was not nice. I dont know if you have a new chef or are trying to save money, but the food was not nice. I just spent £40 and most of it has gone in the bin! The Ceylon's tasted "strange" , the butter lamb sauce was pink and didnt taste creamy at all, just very sweet as if a cheap substitute had been used and all 3 naan breads were burnt black on one side! The Bombay potatoes and plain boiled rice were the only things that were good. Sorry Ranna, won't be using you again........

Find some of these 1/2 star reviews crazy. Being from Brum I know what a good curry is and I’ve often struggled to find decent curries in London. Ranna is going to be our local now. Ordered twice, both really consistent, delicious, reasonable and on time. The chicken biryani is great, had a nice kick and goes well with the dall. Meat samosas and paneer also good. Can’t fault it, but not 5 stars as I can’t put it in the same category as some of the best I’ve had.

I ordered 2 times biryani, all 2 times same problem, that is not biryani, that is beef curry with mixed rice, no flavor, the vegetables they sented me had a strong flavor ... I sorry to leave such a comment...

The worst experience I've ever had with a takeaway. I ordered via JustEat and after waiting 2 hours I called the restaurant to ask for an update. Turns out the delivery driver had supposedly already delivered the food but to an address that doesn't match mine (all my details were correct). He got the correct street, but the entirely wrong flat number and block despite claiming to "know the area well."Fair enough, obviously mistakes happen, but it was how they handled the situation that disgusted me. The person on the phone (who delivered) refused to even admit he got the wrong address and started blaming anything and everything. It was like talking to a child. He told me to speak to the manager so I agreed, but then said the manager is not here... great job. I was shocked at how unprofessional the service was and how they made zero effort to even apologise. They didn't offer a refund or anything.I cannot reccommend any restuarant with service this bad. They're bound to make mistakes and when they do, they won't own up to it. Judging by thr other reviews, the food is mediocre at best, so best look anywhere else for indian takeaway.

Ordered from this place on Just Eat and had a pleasant experience.Nice place with a wide selection of main dishes and desserts.I ordered a Chicken Tikka Vindaloo which was hot hot hot 🔥!!! Seriously do not order this dish if you don't like spice. I do like spice and had burnt taste buds. Great for winter 😆.They also do Pistachio Kulfi which is an Indian ice cream.Good takeaway with fairly good service.5 stars for effort.🌟 🌟 🌟 🌟 🌟

The worst Indian takeaway I've ever eaten; if I could leave minus stars I would but Google insists that I award one star- given under protest.We had a flier pushed through the letterbox, the choice was good and the flier promised a discount of 10% for online orders plus free delivery over £15.That was a lie, it never happened.The food was more or less on time and delivered by a friendly driver.The meat samosa had good pastry but the meat somehow managed to be resilient and greasy and overcooked at the same time. An acrid aftertaste. Tandoori platter was good though some meats felt as if they had spent a second night in the oven. Potato side was OK, nothing more.A "speciality" had tandoori chicken dunked in a sauce which was far hotter than described. Yoghurt and lemon juice calmed that down but couldn't save the meat. It was stale and chewy; it felt as if it had been frozen, cut into chunks while still frozen then heated too quickly.I don't cook Indian food so I really have no idea how Ranna managed to make their speciality taste so foul.When I questioned the missing discount they somehow couldn't find my order, couldn't even find the day it was delivered despite giving me a multi-digit order number.The good reviews for Ranna delight me- good to see that some are pleased by their product; my experience is quite the reverse.Just the worst ever.

Ordered from here twice now and I think this will be my new local. The chicken seems fresher than other places I have tried. I would say the dansak is a bit too sweet IMO, but everything else I have ordered has been spot on.

We have eaten here 4 times and each time the food has been lovely. The order arrives on time if not earlier. The dishes all taste different from what I have experienced. I would recommend trying it .

Recently ordered take away from this place. Prices were normal and service was fast, but unfortunately I didn't like the food. Ordered some appetisers and curry with chicken: chicken was dry, curry had a disappointing texture and was way too sweet. Everything was way too sweet for my taste.