Jerk Shack in Wandsworth

They used to be so good but downgraded over the years! Very poor quality chicken. The rice is microwaved for sure given the way it tastes and is rock solid and stale. The jerk sauce is watered down. The portions are not worth the money. The portions are basically the same for large and regular jerk chicken- you just get more stale rice with the large portion -that’s the only difference. Very disappointed and will not be returning.

Come on Jerk Shack, cooking Caribbean rice and peas with with easy cook rice is a NO NO please do better next time.. basmati only!!

I have ordered from jerk shack on 3 seperate occasions now and the food generally tastes nice but the portion sizes are far too small...the £8 large coley fish was tiny. Had I paid for a small portion I would have still complained.. Customer service was not helpful. Will not be ordering from here again. Save your money.

Ordered a large oxtail and rice & peas, and the portion of oxtail was small and full of bones and a few tiny pieces of tail end oxtail. Absolutely meager portions of food. Not enough meat to go with the rice. Don't waste your time nor your money buying from this place. I know, I won't be ordering from here again.

It was a lovely experience, the food came out quickly, and was well done. Friendly staff and welcoming business!!! Would recommend to everyone, definitely coming back soon!

Service was good friendly also. The food was awful rice was burnt and the curry goat taste like Gregg's steak slice. Fried dumpling was nice and rum punch is week taste like juice fruity but not strong

Food literally took almost half an hour to be served; after which we were presented with dry rice and beans (supposed to be rice and peas), dry cheese and pasta, rubbery plantain and the star of the show a warm rubbery and chewy jerk chicken all for £32 for what I think was all microwaved heated... and nothing freshly cooked. My first and last time there... and was hardly busy as it was only 2 of us in there at 5pm on a Sunday. Favourite Chicken would have been better food, better value and faster service. Not sure what the banging was downstairs... sounded like they were breaking metal boxes...The food was so bad that we didn't even finish it... still went hungry!!!Staff on the other hand was friendly...

Good flavoursome authentic food served in tradition styled surroundings. Owner Marsha had none of the lackodasical attitude which can sometimes affect some of our black owned businesses. In fact she was exceptional in her service and went out of her way for us.I would highly recommend! We left there at 4pm. It is now after 1am and I am still full! Great portion sizes, for even the hungriest of bellies 😋

An experience of 2 halves in which one half we were served food that was not freshly cooked and the sauce was weak and the 2nd half when the manager arrived, the food was fresh with very tasty sauce. The waiter ERIC should be given the award of best customer service. He was very polite and accommodating to our demands. This did not fluster his demeanour as he remained calm and professional. Met the manager and she was lovely too.

Update - Super slow service of the highest order!!Have seen much softer cardboard and certain cheaper than £4! Tiny amount of chicken for £11.99 comes with nothing except rice. Gave benefit of doubt first visit and gave 5 stars!