Nando in Wandsworth

At the time and day I went I didn't have to wait long to get a table. The food was lovely and service was good. The price was reasonable for a restaurant.

Yesterday A party of 22 turned up and I must say they fully accommodated us from start to finish.The security Guard at front of house was professional and polite so was a first great impression.The manager, managed to keep our party together kids where all together. Food was also delivered without delay, hot and to everyone’s taste.Fantastic thanks a lot

Very good customer service from Coco she attended to our table and made us all feel welcome and well looked after. My one year old was so entertained by her customer service loved the atmosphere she brought. The food was also lovely.Thank you Coco

Management doesnt know what plain means. I asked for a plain burger with nothing, just bread and chicken for my kid. The manager gave me a chicken burger with lettuce, tomato and sauce and said its plain……

Saturday 18th Dec:My family (7adults & 5kids) came toeat at this Nando’s after my nefeys bday party. We were offered a large table upstairs which was perfect! our food all came hot and out at the same time. Unfortunately my mum found a very long hair in entangled in the middle of her vege wrap, she didn’t make a scene but let the staff know, they were very apologetic & professional, they made her a new plate (I personally think they should have offered a refund aswell but hey!)I must say we had the best service from a sister called either Shakira or sikyra (apologies) she was attentive, smiley and didn’t even fuss when our newly walking toddlers stretched their legs and voices around the tables :)I enjoyed my experience at this nandos, definitely will be back & would recommend

Over the years we have frequently visited Nandos in Wandsworth. Today I went with some friends and used my NHS card to get my usual 20% discount but to my dismay only got a 6% discount. I was told NHS discounts can not be more then £4 which was a surprise. The food had also gone downhill, very dry sweet corn and the butter being served on a friends plate shows no care for the customer. I could go on and on…I hope we have a better Nandos in the future.

Giving it 2 stars just because there were only 2 exceptions that made our experience worth staying to eat thank you to Salvator and the waitress who seated us).We were a party of 12 today, celebrating my nephews 16th birthday. Upon arrival we were told the waiting time was going to be 30 mins, we were happy to wait and I stood in the que and waited.In the meantime, some members of the party went to explore other restaurants in the vicinity. The waitress then kindly said it would be a 10 min wait instead and went back inside. Shortly after she returned with a message from a manager saying "my manager said that he had seen some of the party members looking at KFC." I didn't know it was a prerequisite for nandos to not look at other restaurants? 🤔 We were then seated inside on separate tables, the teen boys on one table and adults on another, perfectly fine with this. However, when the teens got up to order some drinks, this same manager approached them and instructed them to not get up from their seats again. It's my understanding that you need to leave your table to order food and drinks? Please let customers know of rules have changed. If he has an issue with a certain demographic of people visiting this restaurant, then I suggest he relocates.This is unacceptable service and I hope this gets seen.

I visited this Nando's after trying to get a table for weeks and weeks, when my husband asked the manager to change his red wine as it was cold, she started to argue with him. She was quite rude and trying to make out my husband was wrong in saying that his wine was cold and he wanted a new glass of wine that was not in the fridge. After a few minutes of going back and forth she relented. She is not fit to manage this place. Horrible and nasty experience.

The worst experience yet at Nando's.Me and a group of friends planned a night consisting on a nice meal and a movie in the cinema afterwards.We arrived at the southside shopping centre at around 9pm, our movie starts at 9:50pm, we decided to eat before going cinema to kill time, plus neither one of us had eaten since lunch.We ordered our food at around 9:15pm, when it came to around 9:30 when we realised we don't even have our drinks, we only managed to get our drinks due to one of us asking for the drinks.Even though we all ordered our food around the same time we didn't receive our food at the same time which doesn't make sense and it not really fair where there are some of us hungry having to watch our friends eat so their food doesn't get cold.its now 9:50 our cinema movie has started and only tow of us has our food. An employee then approaches us saying they don't have chicken wings available despite us ordering the food 45 minutes ago.It now approaching 10pm and we are getting frustrated as we are missing the start to the movie and our friend still hasn't had his food.Another one of our friends received the wrong order, and when the waitress figured this out she grabbed to food away from my friend laughing saying sorry this isn't yours and continued to give the food to the correct customer. Now this is unacceptable, because it unhygienic, how does the employee know that my friend hasn't touched the food, also there is a pandemic going around and they're breaching the Covid measurements.At this point we are angry so we have asked for the manager, Marcia. We have asked why the service has been poor, and why our friend hasn't been given his food.Her argument was that Nando's was very busy today, as she is saying this we can see her employees sitting with other customers around the restaurant flirting with the male customers, and when we asked about why our friend hasn't received the food, she replied with the order was declined due to no payment.Our friend then continued to show his bank statement and email confirmation that payment has been made at 9:20pm. Her only response to this was that the payment was cancelled despite showing her it did.Overall the whole experience was just dreadful, and the way the manager dealt with situation was unprofessional and to be honest she didn't know what she was talking about.Furthermore the staff looked clueless and lacked customer service as not once did a member of staff ask how our day was going, or asked if we were enjoying the food.

Its a good food restaurant with a lot of choices on the menu. Table services was brief. The restuarant could do with a real deep clean. But we had a great chicken meal there. The corn was served cold which is not hard to fix.