McDonald's in Dumfries & Galloway

Typical McDonald's. Too busy with online and drive thru. Customers inside suffering as usual. Food temperature questionable as per.. but we go back time and time again......

Got our order wrong, very disappointing. The photo is my order, I asked for a big tasty with crispy onions. The onions were raw and the burger really dry, a real effort to eat.

child got a hair in his burger thursday 31st march 2022. not an apology what so ever. half an hour later someone came over with the 99p and another burger which was basically cold and child wasnt hungry by then. avoid this place!

Staff were polite meal was look warm as it has been last few times we have been there

Everything we ordered was like warm, no salt offered, 5 out of 10.

OMG thus us the best Maccy Ds I have ever been to the staff were soooo friendly and didn't make you feel like an inconvenience. Something was missing from my order, so I had to return, even this was not an inconvenience and as when I went back Brooke noticed me and asked if all was OK, explained and without hesitation apologised got the item without any judgement.A massive thank you

Was with my daughter. We ordered using the machine and table service. Staff greeted us when we entered and asked if we needed help. The food was super,we both enjoyed our meal. Staff were all very pleasant.

I'm a former regular customer here at this establishment - and I tended to get a basic meal which consists of a burger w/ chips companied by a large coke. Now there was a period when my burger and chips were acceptable - they were prepared in an orderly fashion and under an appropriate amount of time but previously.. the standards have fallen significantly. I open up the bag to see half of the chips literally at the bottom of the bag, some even wet.. I opened up my burger and I just saw a bunch of stuff piled on top of each other... not even layered properly - it's literally almost like it was thrown on and boxed up. Now I understand working in a fast food establishment can be somewhat stressful and continuous orders can be overwhelming but.. it's your bloody job.. put some sort of effort into making the meal. This hasn't been the first time either this has occurred - this has been a consecutive problem for some time now.. I would not recommend buying from this place.

Clocked in at ticket number 44 (double sausage and egg meal.. nothing too extravagant). They served almost to ticket 60 before they gave me mine. No apology or excuse for feeding half of Europe before me. Food was cold and scraping average.

We love the occasional Mac D's...BUT almost 8 times out of 10 the order, (by the time we get home), is wrong! We get fed up with having to get back into the car, drive back to them and queue again. Very rarely offered an apology, let alone free food lol. Staff really need to be better trained....