Tesco Cafe in Scottish Borders

I usually have had good service here but today was disappointing. 90mins before closing time there was no hot food from the menu available in spite of 3attempts to order and the final.attempt after being told it was available then after paying was told sorry it was finished too.I decided to head home early after a refund and managed to grab a coffee elsewhere..It's too bad a cafe that closes at 5 have nothing from their menu at 3.30pmSo different from my experience in Morrisons yesterday ..Very disappointing..

Absolutely amazing service, and excellent food.

Very friendly staff, very clean too.

My husband and I called in here for a coffee today whilst shopping and we were met with the rudest attitude from the member of staff who served us. She very brusquely told us to scan in which confused us as we are from UK and no longer have NHS app she then shouted at us to put the phone camera on the app and then proceeded to slam our coffeesdown on the tray. It was horrendous never again. We had no problem giving our details but jyst were not usef to this app.

The food was reasonable, but the service im afraid to say was not good. My partner ordered, and was told what he wanted was included in a breakfast so he said ok. Not knowing what a breakfast was. When they delivered a plate full of meat (both of us are vegetarian) we were obviously quite disappointed...we were made out to be wrong ourselves and when my husband asked what can be done, told that they would take the meat off and add an extra potato scone! 🤨 So we had something completely different to what we initially went in for, and paid for half of what we ate basically! Any decent cafe would just realise theres been a miscommunication and make what we ordered but not here. The saying "the customer is always right" definitely does not apply in this cafe 🙄 shame because the staff in the actual store and pharmacy are the loveliest people i have ever shopped with and i am and will continue to be a loyal customer in this Tesco store. Just quite ashame about the cafe experience, but theres plenty great places nearby so dont be put off visiting the store, there are brilliant restaurant's and cafe's within meters of the exit.

While the foods looks good and tastes not too bad you just get nowhere near enough on your plate , i ordered what they called ' THE BREAKFAST ' and have to say I was disappointed as there was only 6 items on my plate and did not include any tea or toast

Great choice on the menu. Freshly cooked food. Very friendly helpful staff. Recommended

Never a bad experience although sometimes the staff are a little less helpful than others. To be expected as they do employ humans!Their scones are a huge hit in my family and everyone was very happy when they went back to the more traditional hand made ones recently.

I had the salted caramel latte. It comes in a tall glass and is topped with cream and sprinkles. It was delicious and I would go again just for that

We visited the Tesco cafe today and we were very disappointed, I had a cheese and ham toasty which was dried up and hard, the outside edges were inedible. I had a piece of Carrott cake to follow which is always moist but the piece I got was hard and dry. My husband had steak pie and chips but he couldn't get his knife through the pastry. Some changes need to be made at the top I think.