Lows in Aberdeenshire

2nd week in a row we phoned to order for collection and had to call back after 30 mins on both occasions as we had not been called back. No apology on either occasion, last week due to the storms when we called back we were told that they were no longer taking phone orders, so why answer the phone. Told to order on line which we did for 6 o’clock and still had to wait outside until 6.30. Tonight after finally getting a call back, half an hour later, were told the pick up would be ready at 7.10, got a call at 5 to 7 to ask where we were in the car park, well nowhere because we weren’t due to be there until 7.10! Really bad customer service which is a shame because the fish and chips are excellent.

Disgusting greasy food 2nd time Iv been hoping it was just an of day but no all food was dripping in grease and tasted of! Went in the bin and I’ll never be back! 🤢🤢🤢🤢

Busy chip shop but lovely supper

The best fish and chips I've ever had the pleasure of eating. Outstanding.

Spur of the moment visit at lunchtime. Nice fresh crispy haddock and decent chips not greasy. V good.

Had their fish and chips this evening they were very nice just as good as Lows at Berryden

Wow the worst portion of chips I have had in years. Dry, old scraps and not many at that!!! If you have that many staff, the food should be excellent, not just the service. . Never be back here. Very disappointing for the price.

I've only been to Low Traditional Fish and Chips once and I did find the food to be really good. Unfortunatly, I ordered two standard fish suppers and was given two smalls and charged for standards. I know this because I over heard the young lad serving me ask an older gentmen the size of the fish and being told small. The shop was busy at the time and the staff were freindly. I would recommend Lows, but I'll be checking my orders before I leave if there is an next time.

i havent been here for over 10 years but my work mates at the time rated the fish n chips from here some of the best in the country

I'm a customer at this chippy every couple of months or so, and the quality of the the fish suppers is consistently excellent; fresh tasting fish with great batter, and the chips are very good, too. I usually phone in for a collection, as it can be very busy, and this works well.