Cafe Rouge - Durham in County Durham

Quirky and busy with efficient service and pleasant staff. For Durham City centre location ( just down from the cathedral) very good prices. Would call again when in Durham. Take note lot of steps/stairs up to the cafe.

Where to start! First off the floor was gross. Looked like they'd just swept all the crumbs to the sides of the room rather than actually remove any of it... perhaps they'd just lost the dustpan?Staff were pleasant enough at first but as they realised that I wasn't just going to down my tea and swallow my scone whole, they started to make pointed comments nearby about how they had people "queueing into the road" and checking my cup as they walked past repeatedly to see if I'd finished my tea yet so they could hurry me out.Seem to be a lot more interested in turnover of customers rather than making it an enjoyable experience.Ah and finally there's the lovely signs on the table basically telling you it's not ok to sit and work on your laptop because as I say they're far more interested in making as much money as they can from your table than making sure you want to come back. I did ask if I could use my laptop, as requested, and was told it was ok "if you're eating, some people just sit there with a drink on their laptop"... how terrible 😂. Felt quite uncomfortable using it after that, as if I'd have to order more food to ensure I wasn't considered to be taking the mick.Suggestion to staff if anyone cares: get yourself some smaller tables. At one point I saw 5 tables able to seat 4+ people with only 2 people sat at them. Clearly people tend to come in pairs. This might mean you can make some more money from the same space and perhaps even let your customers enjoy their time with you.

Absolutely 💯 gorgeous home made cake, good coffee and friendly staff bohemian style very comfortable atmosphere positioned right near the cathedral its perfect for all occasions. It does sell food, I've only sampled the cake as yet ! be warned they are generous with the portions.

What a lovely takeaway. The scone is so yummy indeed! Had accidentally bumped into the boss of this cafe, and he was so full of wise judgement during a polite conversation with a sit-in customer. Would definitely visit again.

Fabulous tasty cheese scone with cheese and chutney, great coffee, mince pies super service. WONDERFUL

A busy cafe right next to the cathedral, savour and sweet scones were phenomenal

I waited there with my daughter for 25 minutes, then the lady came up to me and said that they don't have any seats at the moment but there is a high turnover, she then went to the girls who were in the queue after us, spoke in a different tone and said with a smile "I will get you seated as soon as possible sweetheart". My daughter and I were the only people of colour and it was blatant she did not want us there, as the customers who were seated before were also politely spoken to.Now we are at Patisserie Valerie, excellent service, you should all come here instead

Hot chocolate was lovely. Staff very polite. It was nice to sit outside and watch the world go by.

Pretty cafe with friendly staff and nice and cozy atmosphere. Service is quick but they clear your table very quickly too so perhaps not a place where you can relax and read a book. We’ve enjoyed the scone and their famous hot chocolate.

Lovely setting and atmosphere. Good service, Quiche was delicious. Bagel was nice but not outstanding. Would love to come back and try some cake!