McDonald's in County Durham

If you don't like using touchscreens to order (filthy and unhygienic. Think about it - how many people go to the toilet, don't wash their hands and then order on the screen) then you'll be ignored and have to shout for service. Priority is drive-thru, delivery and touch-screen ordering. Older staff are very good, younger ones ignore you - poor training, under-staffing or just the ignorance of youth? I've now given up on McDonalds in Durham.

Lovely,friendly and polite staff... table service is spot on , nice little play area/climbing frame for the ages 5 and up 😁

Visit here regular, early morning I have issues with parking as their delivery trailer takes up all the parking on one side,plenty spaces but defiets the FAST food as you have to walk.Same with click and serve no access early on due to trollys stacked up waiting to be collected.2 x drive thru bays with space enough to drive a medium hight topped van thru.2 hrs max parking before fine kicks in.Clean with friendly staff and good facility's

Staff where excellent on my most recent visit. My daughter dropped her juice bottle which spilt open. Staff quickly cleared the spillage, replaced the drink and reassured my daughter. Albeit they where very busy the kindness offered was very welcoming in recent times. Definitely a higher level of service offered then my local store 👍👍

A very busy restaurant but our takeaway was only lukewarm when we got back to our hotel which was 5mins away. We noticed orders sitting for up to 10mins before being passed to customers and delivery people, despite there being ample staff on duty.

Placed my order and then waited over 30 minutes for two quarter pounder meals, at least 3 other larger orders placed after mine were ready before me and 4 delivery orders were prepared before mine. Two people asked for a refund and went elsewhere, I won't be using this branch again. On top of everything the food was not that hot only 5 minutes later.

You drive into the place.no one else there. Sit at the order point. Nothing happens. Another car pulls in after you. Gets served before you. Youre still sat there. Other cars come in. Get served.Then your order is wrong.Shocking service.

Here for Good Friday lunch. Fillet of fish burgers were so tasty. It was busy, but we got a table & prompt service. Nice staff.

A very popular McDonalds, especially with youths.Unfortunately the last order that I placed was incorrect and didn't realise until I drove 4 miles home. Too far to go back to get a portion of chips that was missing, as well as receiving a medium drink instead of a large.Still tasty good though.

Used to be good, now not really satisfied with food 🍲. Fries were cold and saggy. No milkshakes so absolute disappointment for me it was. I'm done with Big Macs for a while!!