Nando's - Durham in County Durham

Lacks the atmosphere I've had at nandos before (no music) Aircon left on from during the day making us feeling cold. Food took far too long to arrive considering the place was only half full and was luke warm and the medium spice was more mild to no spice at all. We couldn't ask for them to re do the food as we had a cinema booking. Would I come back? Not if that's the dining experience they are used to giving.

Helpful staff. Plesently surprised with the spiced chickpea burger, very tasty. Meal prices not too bad and plenty of fries so can't complain but drinks still overpriced.

me and my friend went and as we walked in they told us that there was a 20 min wait, we said that was fine and booked with our phone number and name. then we never got a text so we went back 20 mins later and got seated fine, we had to wait ONE AND A HALF hours for two plates of chicken which i think is a joke, then when we asked to have our food packed into boxes we were given a box and had to pack it up our self’s, i think this is a joke considering we arrived at 7 and left at 9

An absolute shambles, food sent back twice, one wrong order and second so cold you would think it had been frozen. Asked by who ever working their things its appropriate to speak to customers with no I.D or uniform at all if we have finished before even receiving the shambles a meal

Service was very slow eventually served, didn't seem very clean as well tbh most tables covered in previous diners stuff.... afterwards had to find the disabled loo for myself and autistic son suddenly questioned by a staff member about all our disability and why I cant climb two lots of steps to use the (NORMAL) Loo... Left very very annoyed we shouldn't have to explain to anyone about why we need a disabled loo... I thought my crutches etc could tell him that......funny thing on the toilet door though 😂

Visited last night around 5pm we were made aware as soon as we walked in there was some stock shortages on some items but we weren’t worried as we mainly wanted food for the kids.We were sat down and asked to view the menu and order through a QR code…the problems started as we were trying to order but it kept displaying menu errors. I passed the phone to my wife to try and sort it, while she was doing ask I thought I would ask one of the staff for some crayons and paper for my youngest and she said due to covid we aren’t giving those out…my little girl pointed out that it wasn’t fair as other places offer crayons and none of the staff were even wearing masks so what harm would a few crayons do…A minute or so more waiting and trying to get food ordered through the phone we packed up and went somewhere else.TurtleBay was a much better experience, actual menus, table service and even paper and crayons for the kids. Needless to say we won’t be trying Nando’s again.

Easy to order, quick service & very polite staff. Good choice of food and reasonable prices for city centre location.

Nando’s quality food served quickly with a smile, staff sat us immediately upon entry. If you want spicy chicken, it’s the place to go. Children’s portions are big!

Nando’s is a great place to enjoy some chicken. Their food is amazing and even more their sauces.The only thing that could be better at this Nando’s would be the tables and their arrangement. If you go with a partner or even alone you might end up finding yourself in the unconfortable tables.Besides that, the food makes up for that, the wings and the chicken burger are amazing. If you also put some of their sauce in the chips they will taste 10 times better.Prices are not really that high and you have to walk to the bar to order and they will bring it to your table.

Friendly staff, nice food but not a lot of vegan things. Had a selection of sides as a meal. They should do that as a meal in its self like a tapas deal.