Pizza Roma in County Durham

Absolutely a joke nearly 2 hour wait to be told another 20 mins and no one new what had happened clearly forgot order not the way to run a business gone down hill would recommend everyone avoid

Delivery driver looked through our kitchen window before knocking, then made comments and asked questions when we opened the door about things in our kitchen.What kind of a nonce looks into a stranger's house.

Food is always lovely but the new delivery driver is an arse. Really rude! Please bring back the old delivery driver

2 hours for a delivery and the food is luke warm. Had ordered extra toppings looks like they forgot them so just warmed them up and put them on the top as usually they would be cooked in and under the cheese. Had so many bad experiences and stopped ordering from here for a while but definitely gonna have to find a different place to order from.

What a joke this place is, 20 minute delivery, more like 2 hours plus, be prepared for a wait

Placed an order for 4 items at 7.27pm. Rang the store at 9.10pm to say the order was on its way. Order arrived at 9.25pm and order was incorrect. Rang to say that it was incorrect today they would send missing items in 10 minutes find this hard to believe considering it took 2hours to make the order. Rang the store to get expletives which I do not appreciate. Driver later came to refund cash after asking for food he did deliver untouched which I can appreciate. I then find the money he did return took away the delivery charge and app order. Generally the worst service I have ever received from any business in my life and the worst attitude I have ever received from a member of staff. I really look forward to your response

Ordered at 4 was here before 5. First time ordering as we are in isolation. Pizzas were hot and lovely. Speedy and a very courteous driver. Thank you.

Food is good, but the amount of times we have had to chase up orders or had orders come well over an hour or even 2hours late, we give up using them

I ordered a large Donner Kerbab and for the price it was shocking! Didn't even look like a small! We had 5 strand's of meat! The salad was pitiful and the only thing nice was the chip's and chilli sauce, wouldn't order from here again! Waste of money!!!

Placed an online order for collection. Got home to find the totally wrong pizzas. Rang them and they said we'd ordered the right pizzas despite my having an email saying what I'd ordered. There times they tried to say I had the right pizzas, eventually they said ok maybe you are right. They then offered to replace the pizzas which in my opinion was too late plus I'd been called a liar needless to say I won't be placing any more orders. Very disappointed