Pizza Uno in County Durham

Great food shame about the staff tried to order for delivery 3x they refused especially when they have delivered to my address previously i don't have a doorbell at my address but a contact number to get me on sort your staff's attitude out please and keep making decent pizzas.

Delivery 1 hour late pizza missing and rest of food cold took it back and got money back will not be back person on phone rude and when called to shop to get money back rude yet again must not want customers to buy food from them

Alway use this pizza shop after a night out, it's open very late on Friday and Saturday nights qe always have no problem get a pizza when the pubs close at 2am, the food is reasonable priced, always hot and tasty. Pizza Uno is just up from the gala theatre over the main road they take card and cash in the shop which is handy because you can pay in just about everywhere in Durham on a night out and quite unusual for a pizza shop to take card unless online, definitely recommend this place especially after night out.

Just had an order delivered of a chicken kebab and cheeseburger. The kebab came without the pitta bread so i rang up, they wanted to send pitta bread out on next delivery but i said i wanted my order re done as would be cold by the time the pitta got delivered. They said no!!! I could just have the bread! Disgusting service from yous would not recommend and would not be ordering from them again. Attitude towards customer disgusting!!!

Couldn't believe I found hair in my pizza, won't be going back there.

Nice, lovely chip's, good service but long waiting time.

Horrendous reaction to a call explaining incorrect order. We endured a hostile reaction to a viable complaint following receiving a completely incorrect order. We have used this company for a number of years but obviously standards have subsided beyond acceptable. We have stuck by this establishment throughout accusations of hygiene worries but the hair found in the kebab salad has put a nail in the coffin for us. I wouldnt reccomend this establishment to my worst enemy.

I don't usually leave negative reviews, but the customer service we recieved was less than desirable. As well as loud background noise, the person on the phone was really ill-mannered and short with us. He got our order wrong and when we called to mention this poliety, he tried to blame us and denied any wrongdoing on Pizza Uno's part even though this was their mistake. Just an apology would have been nice but instead we were talked to in a rude manner. Nice pizza but im afraid we won't be ordering again.

Normally lovely from here but last few times wasn't nice. Had to collect order after 20 mins went to shop had to wait a further 10 mins. Asked for a thin crust garlic bread cheese and was deep pan and was stone cold. Garlic mayo tasted old and the salad was not fresh on the kebabs. Been going here after had bad ones from pizza king but I think its time to go elsewhere I always give places a couple of times incase was a general mistake but this has been last few times now so I'm off

My go to pizza shop in Durham without a doubt, especially after a night out! Also the only one I ever order from on just eat because it’s guaranteed to be spot on with prompt delivery, also open til late. The pizzas are always beautiful, especially the morning after!, and so is everything else (burgers, wraps etc). The staff are very friendly and kind, especially the main server who always says hello with a big smile on his face, even when the place is full of drunks, they have the patience of saints! Definitely recommend👍🏽🍕🍔.