The Morritt in County Durham

Stayed overnight here as near where I had to be in the morning.Had a late lunch of sandwiches and chips when we arrived and very nice filling they were freshly made everyone enjoyed them.Talked to reception and had a walk in the afternoon and went to where the rivers met under the a66 and through some fields.The Al a caete dinner was very tasty a chicken supreme dish and came with a side of in season vegetables, and followed by a chocolate orange desert that was very nice, mind you the sticky toffee looked very nice as well.The breakfast in the morning was a nice buffet option that included a full cooked breakfast part, a shame it hadn't been longer since dinner

Do not book spa! Twice now I’ve booked on for friends and family as gifts both times cancelled last minute with no notice. Lied about power outage when I live in the area. Guess what no power out anywhere else. Had family and friends turn up tonight, staff didn’t bother to call or email them just said nothing was available. This place used to be good. Living in reeth I used to come all the time. It’s very poor now. If you want a good experience go somewhere better. This has also happened to a friend. When staff want to go home, they lie out about power out.

Just had our small wedding here ,Beautiful setting. The hotel has obviously struggled over the last 2yrs but the staff did their best to make our day perfect and it was .Excellent job done by the Dj Trev .Thank you all .

Bedrooms were freezing cold, heating didn’t work, hot water in the mornings was limited, the ladies loo opposite reception stank of urine, my son’s bathroom also smelt of urine. It’s a 2/3 star hotel at best. Carpets in the rooms are dirty the entire hotel needs a great deal of renovation, wouldn’t recommend or stay again.Thank god we only used it for a stop over.

The hotel itself is lovely and the food was very nice but the room I got was not worth the money I paid and I found the bar staff disinterested giving me the impression that they would rather be somewhere else but there. Back to the room, I paid £95 for a double which had 15% knocked off as I am a frequent traveler with booking.com so the room is usually £108. It was that small I felt I was in the staff quarters. They provided a hairdryer yet there was no mirror to use and they provided an ironing board with no iron. No bedside lamp or sockets by the bed and the main light had two out of its three bulbs missing. I like to be fair and I think I am being fair giving it three star rating but it was not what I expected from a 4 star hotel.

Great location, beautiful building, lovely scenery and quiet, which was surprising as it's quite close to the A66. Had lunch in the bar on Friday while driving to Scotland - a good break. Tried to the same thing on Saturday a week later and no lunches being served - curious. Will call ahead next time - but will go again if passing.

This was my first visit to this hotel in a beautiful location and a stunning hotel.Some of the staff are friendly and helpful while others were busy talking with each other rather than concerning themselves with the guests.The room door is plane with a Yale lock, looks like something out of Fawlty Towers. However on opening the door the general look of the room is fantastic, with a four poster bed and double aspect windows. On closer inspection there very few available plug sockets. There is no sensible place to plug the kettle in. (I always take an extension with me as I have experienced this issue before). If you are on business there is no real desk or chair available in the room.The evening meals are extremely expensive but the quality nothing like the price. I had to pay an extra £5 for some veg that would have been included in most restaurants.The breakfast was the complete opposite, totally fantastic. Superb breakfast service and great cafetiere coffee. I could not have been happier.ConclusionIf you are visiting for work I would give it a pass. If you are visiting for pleasure I think you would love it.But I would go out for the evening meal.

Just attended a fantastic wedding here the venue is lovely food was great and staff brilliant!Special shout out to Helen at the garage spa for a fantastic massage.Would definitely recommend 👌If the hotel got some new mattresses be 5* for me. ( still slept well though)

I wish I had the foresight to read the other reviews before booking this hotel. The main reason I booked this hotel was because they show up on Booking.com as a hotel with an electric car charger station. I couldn't find this information on any of the apps to confirm so rang a couple of days before my stay to ensure it was correct. Upon speaking with reception, they told me it was first come first served situation with the station. I made the decision to book as I knew I'd be low on charge when we got to the hotel.Pulling up at the hotel in the evening I thought I was in luck as the charging spot was empty. I pulled in and knew something was wrong. The station wasn't lit up and upon trying to get the machine to work I realised I'd been given false information earlier in the week when I checked if they had one as they failed to mention it didn't work.When I checked-in, I asked about the charger and I was told it hadn't worked for a while. I told them how I'd called only a few days ago and checked they had one and this very important piece of information was omitted.On to the room. The room and furniture are fine however everything needs a good dusting. The chandeliers are covered with dust and spiders webs. Yes, the TV has hardly any channels but that doesn't really matter as you don't stay in a hotel to watch something you could at home.Where I've increased the score from 1 star to 2 is because of the restaurant. They accommodated our dietary needs well and this extended to breakfast too. A saving grace.Checking-out we were asked about our stay, I thought I'd be honest and say I wasn't happy with the car charging station situation and would now need to hope I could find another charger before the car died. The exact words were "well there's Barnard Castle". Pointing out I only booked my stay because of the charger, I was told it's been broken for ages and they're trying to get it replaced. No recognition Or apology for the massive inconvenience and that I'd have to go and sit somewhere and charge when it should have been done overnight. No apology that Booking.com still believe they offer a charger. I suggested they update Booking.com so others don't fall foul of this like me she stated she'd already done this. Maybe they should update the staff too so they don't incorrectly advise customers to.

We booked the Morritt for a 2 night stay on the way to Scotland for the first part of our honeymoon. Our initial thoughts on the look of the hotel were good, as the outside & the lobby/bar area looked really lovely. Even though we arrived in time for check-in, our room still wasn't ready so we had to wait (not really an issue). However, we were then taken to our room which was one of the 'cottages' round the back & we were extremely disappointed. It was totally not as expected & definitely not 4* or worth the £100 a night we were paying...We spoke to reception who were very helpful, and asked for a room in the main hotel. After being shown a 2nd room which was still not great, we were then upgraded to a much larger (nicer) room which we were happy with.The hotel does seem to have a few issues, especially with housekeeping, as the rooms were not quite cleaned to the best standard, and items were missing off the hospitality tray. The toiletries in the bathroom were also mostly empty & we only had half a roll of toilet paper to last 2 days.The only positive is that the breakfast was really nice & there were gluten/dairy free options available for my partner. The staff were also very lovely but very overworked.I do think the star rating of the hotel needs to be reviewed & someone at the top of management needs to sort the situation out, before more staff leave & before the hotel gets more unhappy customers.