Undercroft in County Durham

Nice Earl Grey tea and the carrot cake is gorgeous..

Superb surroundings, peaceful and relaxed vibe. Great menu and excellent value for money.

Enjoyed a superb lunch here when last visiting the cathedral. Great food, great coffee and 5* service. It makes the food taste even better knowing that any profit they make in the restaurant will help to keep this beautiful cathedral in the fantastic condition it is.

The food always looks good and is well cooked but there is one big problem. They dish the hot food at the far end of the counter and then send it along to the till for payment. If there is a queue then you can wait a while before you collect and pay. By then it is lukewarm and by the time you are half way through it is cold. Best for cold snacks and cake but not for a hot meal

I'll preface by saying that the atmosphere was majestic, but the configuration of the dining room leaves an uncomfortable aura around those who eat, depending on how many are in your party. When my wife and I sat down, we were surrounded by another family of 6 at the same table within less than a minute. While it's to no fault of their own, we were given a jaundiced eye the entire time because we felt like we were intruding on their family hour. If you intend on eating here, take your food elsewhere and find a bench outside, because all seating arrangements are horribly skewed.

No vegan options in either savoury or sweet - not acceptable in 2021! Missing out on a huge and rapidly increasing sector, a student city as well!!

Walked all the way from the front door of cathedral to the shown entrance only to be told by officious person to ho back to the front because of track and trace. Even wheelchair access closedI did not go back to front and will never call here again

Usually a lovely place to eat. This was my first visit post lockdown. Disappointed that I was supplied with plastc cutlery (could barely spread the butter I had with my scone) and the cheese scone, which are normally lovely, had virtually no cheese. I hope they revert to the previous recipe. The table was also sticky - this may be related to the cleaning agent they use. It was still a pleasant visit, thanks mainly to the surroundings. The staff were pleasant and professional otherwise.

We went here for a coffee break whilst we we were exploring the beautiful / historic Durham Castle. We were amazed by the taste of scones and how big they are for £1.80. You probably can share a scone between two adults. The service we received was very good, coffee/ scones were good and reasonably priced, the seating area is very glamorous. I would definitely recommend The Undercroft for a coffee / tea break. Thank you.👍

We stopped for a quick lunch. Had soup and a bun for under £4 each. Clean. Great ambiance in the old priory wine cellar. Free toilets. Free admission to the cathedral and worth a visit. We took the tour and Open Treasures tivket for a £10 each and loved it.