kaspa’s Desserts in Darlington

Very impressed with the service and food. Large selection to choose from and large portion so make sure your hungry! Maybe only thing was the music was a little too loud for my personal liking but hey I'm an old bloke not a teenager on a first date 🙈

Appalling service when I took my son yesterday for an afternoon treat.I had to push for a table near the door as we were originally declined this option as it was a 4 person seating and we were 2. I politely pointed out that the restaurant was practically empty and would be happy to move if the was an influx of groups. The 'greeter' chucked the menus on the table and stormed off.When I went up to order at the counter she stood glowering at me, arms crossed, while I placed my order with the lad serving.When she came to bring our drinks she once again slammed them down on the table and stormed off. Luckily they took the p* with portion sizes (see pic) so no spilled drinks.I appreciate people have their off days but this woman demonstrated a complete lack of interpersonal skills and made our experience completely unpleasant.

Dreadful customer service. Walked in. No greeting. No hello or welcome. Simply "eat in or takeaway" not a great start. Taken to the table where we started to pick our desserts. No easy task when with two kids. Just about to order when the person that took us to the table and 'greeted' us decided that this was the time to tell us that the ice cream parlor, known for its ice cream and sundaes, did not have any ice cream and wouldn't be able to do over half of the menu.. No apologies or even politeness. Just a rather rude woman who clearly didn't want to be there. Will not be back.

Me and my friend went for the first time. When we walked in the door we were greeted and walked to our table with menus. We assumed that by this, it was table service, as the staff didnt say anything. We waited 20mins, for our orders to be taken until we saw someone going to the counter to order. Maybe they should say when they seat you, that you order at the counter because being seated, gives the idea of table service. Anyway food was really nice but staff werent really friendly.

I love kaspas the employees are nice and a ice cream sundae Is huge! I recommend the bubblicous because the blue and pink ice cream us amazing! The songs are good and going in there smells amazing. This is what my 8 year old thinks, we have been a few times now and although it's a bit sickly for me my kids love the place 🙂

Food was very nice little sickly and very expensive in my eyes. Wouldn't go back as not a massive sweet fan but that's my opinion. If you like sweet dessert then this is the place for u.

Very nice experience..lots of choice on the menu..friendly staff..Good service..had to order at tills and pay straight away. .clean and tidy...public toilets..lots of..worth a visit

Great service and food.

I love this restaurant. The desserts are so delicious. And the workers are so nice.I always eat waffle.

YUMMY, been wanting to try this place out for a while and after a friend recommended I'm glad we did. The staff were friendly and not up in your face , the food was brilliant. It's a place to eat all that is wrong wrong but ohhhhhh so good. If it's t ok me for a treat then here with the family.