Mcdonald's Restaurants in Gateshead

Ordered grand big mac with bacon, this is what I got. I know the food looks nothing like the pictures but this is taking the pi##. One feeble strand of bacon.

Only problem I've ever had here is when they wouldn't sell big macs because they didn't have boxes wouldn't have minded any other box but it's probably to cover their insurance etc so probably out of their control every other time it's been great, great customer service and good food no complaints all staff seem lovely.

Quality was disgusting. Dirty tables, dirty burger boxes and a lot of the lights where flicking so fast I was about to have a seizure. Toilet was clogged with a massive poo.

Great service!They forgot to put my wrap in my meal but I went back and got it straight awayFood always good and not greasyUNLESS! You get a hash brown

It's was busy, only 2 choices of happy meal which was Surprise, not a Meat Burger on Happy Meal Menue which is a first ever time in all yrs getting Little 1 Happy Meals. Had to buy x2 Saver Menu Burgers and Drink. So that did not go down well with Grand Child, esp as loves her H.M. it it was what it was.

15 minute for a Big Mac Meal and a happy meal. No special requests and was cold when it was eventually brought to car. Wasnt even busy inside as I popped in to toilet whilst we were waiting.

Good food at great prices, always know what you are going to get

So today they said they weren't serving for 10mins and then the next person that went up they served so had to go back in the queue, odd. At Christmas they gave us the wrong order and we had to drive back to swap it. But the other couple of times we went they've been fine and the fries have been nice and hot, so 3 stars cos inconsistent and never know what we'll get

Went through the drive thru … took ages for someone to take the order .. order large chicken big ma meal with coke, mozzarella dipper, 9 nuggets and chips and 1/4 pounder .. paid and sat waiting ages to get to collection window!Got to the collection and was handed a regular drink said we ordered a large so the lad gave us a large drink no quibbles! Asked about the fries he said actually you’ve only paid for a medium even though the total was 19.74 … when we got home to eat the food there was no chicken double big man it was. A chicken burger, 6 nuggets and a cheeseburger in a 1/4 box!Attempted calling the restaurant .. no response .. certainly won’t be using that one again

Restaurant is absolutely filthy rubbish left below chairs, stains where drinks have been spilt on tables amd staff ain't been bothered to clean it up, went to order a milkshake when I saw all the syrup and mix all over the base of the machine and floor I took my business elsewhere. Not risking 4 days off ill with food poisoning amd not getting paid for a dump like that!! Ran into the ground by staff who don't care about hygiene etc reported to environmental health you don't even deserve a 1 star rating.