Siciliano in Hartlepool

Got a kids pizza and chips. Really lovely and price was brill. Recommended to anyone.

Phoned my order in, was told it would be ready to collect in 10 minutes. Got to the shop to be told no one had phoned an order in, so ordered again, twice I repeated my order, 15 minutes later we finally got our food. Drove home to find half the order was missing! Phoned again to tell them, they told me to drive back down for it, I asked if they could not get a driver to drop it off, I was told they don't do deliveries! I have been a customer of sicilianos in hartlepool for the last 27 years. I will not be going back

The food was okay but got part of my order mixed up

Placed an order after midnight and the wrong order came we ordered a kebab my partner wanted cheese chips and garlic with the kebab you get separate chips and separate garlic so I phoned and just wanted to order that and the portion of cheese but instead when the order came he charged £10 and we had two massive kebabs contest at the m the highest quality there was no little bits of fat in it it was really nice in the shop and the owner of the full refund and he was prepared to deliver the cheese and chips but there was no need there was plenty of food anyone make a mistake and he was quick to rectify

Service ok delivery fine and food not too good

Just ordered a food order of over £26.00 via just eat. If you cannot sustain the standard of food do not stay open late and offer substandard food. Absolutely horrible and tasted like it was warmed up from a previous customers order. I thought being established for so long stood for some level of quality, obviously NOT. I will never use them again. 4

I once saw the chef smoking a tab while he was preparing the food, and then he had a urine at the back door, and that's true, because I used to deliver for them,and I was there while he done it, I wouldn't phone them ,if it was the only shop open, it's horrible

My daughter ordered tonight took nearly 2 hours to arrive, ignorant food not good and don't even try to ring them u get cut straight off. Avoid like the plague

Had some from there for the first time and decided that I'm not ordering again because a family member called up to ask where it was because of it being about 30 minute late and they said the driver was on the way then after another 30 minutes a 2nd call was made to see what's taking long then the guy got abusive and the food arrived about 5 minutes later making it an hour or so late and it was cold.The only advise I'll give is to not order unless you're ready for cold food and abuse from the workers

Ordered the meal deal parmo kebab etc. Absolutely shocking!! The parmo was so tough and microwaved with no bechamel sauce, I wouldn't feed it to my dog. The chips again microwaved. This food hasnt been made for someone to enjoy, In this lockdown as well you should be ashamed serving food to such a low standard.