McDonalds Coulby Newham in Middlesbrough

Usually no problems but remember to check your order before driving away! Update,, poor staff response and food provision ( no ice in drinks, ice cream melted with sauce sat on bottom of cup), long waiting time

Me and my boyfriend went to drive through today at McDonald’s. We ordered 2 big tasty with bacon meals and 20 nuggets to share with sauces between us . When we got to payment it had our full order on there , However our burger came with no bacon but we decided to let that go and thought we would enjoy it anyways . But the big mistake they made was when we got home we noticed our 20 pieces chicken nuggets wasn’t there but our sauces we requested with the nuggets were . No receipt was given so couldn’tProve it and was a carry on driving back . The staff on shift today seem to made loads mistake today as the car in front had same issues and my partner sister had order this morning that was messed also I hope this mistake isn’t made again .

Service was very hectic. Queued for quite a while for order to be taken drive through was very very slow then the guy tried to give me wrong order as he was busy talking to other team members and I was very disappointed with meal chips were cold I had asked for No pickles in quarter lb cheese burger but yes it was there I did try to go bk to complain but queue was so long I just put whole lot in a bin and drove off wouldn't recommend this MacDonald's whole experience. Was very shoddy

Didn't bring all my order they could care les wen I phonetic going on app wat a waste of time

I ordered two large chicken big mac meals with Strawberry Lemonades. 20 Chicken nuggets with sour cream dip and sweet chilli dip. I also asked for tomato sauces and bbq sauce.I received two large Mc Chicken Sandwich meals which where freezing cold, the fries were cold and soggy. I didnt get the sweet chilli dip i paid for, also didnt get and tomato or bbq sauces either.

Best Mcdonalds I have ever been to with my family..food excellent,very clean and great staff.will return again 😁

These must win the award month in month out for being the slowest McDonald’s on Teesside.No tomato sauce. On 2 occasions Within a week. You might as well close.Some staff are nice and friendly, some chewy as a wham bar.Sort it out

Shocking experience. £35 order, only one meal was right when my wife got home and she had to go back. To then argue with one if the staff members who managed to totally balls up the order before eventually bringing home cold chips. Unfortunately I am isolating and cant leave the house to sort out the ignorant little piece of s*@t. But its not forgotten.

I used the app to order the food which was fine. We picked it up, got home, the order was wrong. Had to go all the way back to get it corrected. In all honesty, this happens all the time. It's not my favourite macdonalds but it is my local one.

Yet again poor quality from this sham of a place ive ordered a few times from this place for a delivery only to find half the order missing once i opened the bags,phoned the restaurant up all you get can you pop into the restaurant to sort this matter erm no i cant thats why i placed the order for delivery in the first place no word of reimbursement or an apology nothing the place is a total sham use at your own risk people