The Pizza Shop in Middlesbrough

First time using this pizza shop.but food was good and would definitely go back again.

Very bad hygiene. Food taste was too bad.never order from this shop

ABSOLUTELY SHOCKING FROM THE GET GO!!SO I ORDERED THE MEAL DEAL. WAS TOLD IT WAS BEING DELIVERED BY 7:15PM, THEN 7:35PM, DID NOT ARRIVE TILL AFTER 7:40PM. REQUESTED MONEY BACK DUE TO THE POOR SERVICE/LATE ORDER. THEY REDUSED IT AND SAID ENJOY YOUR FOOD (I STILL HAVE THE TEXTS AS PROOF!) ABSOLUTELY DISGRACEFUL!!FOOD WAS STONE COLD! ABSOLUTE SHAMBLES!!!!

Ordered from here a few times usually love the pizzas however this time I waited 2 hours and at the 1 hour 45 mark I tried to call them to ask why it said my order had been delivered when it hadn't they have there phone turned off not responding so I asked for some money back on just eat what do you know they reply instantly on text which i knew would happen pizza also came freezing cold too the weather is not an excuse if you couldn't deliver my food correctly you should have never taken the order

Really nice chicken parmo pizza, would definitely recommend but collection only. Have had mixed results with delivery.

Rank never order from here again said I'd get a full refund even the driver said it was vile says alot really came and picked the food up didn't receive anything back

when I hear 2 words chicken parmesan I think of Middlesbrough so whenever I’m here I have to try different parmos from different takeaways and whatnot so I decided to try this. Cant say I’m impressed in any way but I’ve definitely has worse parmos in my life but this one was fairly average and a nice thick bit of chicken with quite rubbery bland béchamel sauce with a nice cheese on top chips cooked to perfection. I’m giving this play 3 stars 1 star for the chip, 2 the delivery was quicker than expected and 3 the delivery driver was very nice and respectful. I wouldn’t recommend ordering this place if there is a nicer place open this place is a last resort and it’s a average meal all round.

I ordered food like I had done before from there and it was great but this time it was covered in grease the cans off pop had to be washed as they were very greasy the food was all over like it had been thrown about the foods not even hot if I could give it 0 stars I would

Never arrived. Ordered from here about 2:30am on uber eats. It got to 4:10am and it said it may be delivered soon. Checked the place on maps and found it closes at 4 so they ran down the clock on me here. My order is still going as of now and I cant cancel because its closed and I cant say my order hasn't arrived because its stuck on will be delivered soon. So don't order from here.

(This story dates back to New Year) NEVER I repeat NEVER order from this restaurant! So I had some friends over for new year, and we decided to order 4 pizzas from my just eat account, costing me a total of £31.20. We ordered at 00:58 and the app said that the food would be delivered at 2:15am. We understood that we might be waiting a little longer as obviously it was new year and everywhere was likely to be busy. It had got to 2:30am and the food still hadn’t arrived, despite it saying it had been delivered on the Just Eat app. Therefore I went on Just Eat and clicked the ‘my order hasn’t arrived’ yet button, at which point the delivery time changed to 3:00am. AGAIN we waited till 3:15 and AGAIN Just Eat had said the food had been delivered so yet AGAIN I pressed the my order hasn’t arrived’ yet button. At this point the Just Eat app suggested I should try calling the restaurant, however I had already rang like 12 times while waiting for the pizzas, with no answer every time. So I tried ringing again with surprise surprise NO ANSWER. Now it was closer to 4:00am and the pizzas still had not arrived so I pressed the ‘ask the restaurant for a refund button’. At the end of the night I WAS NOT GIVEN A REFUND and the pizzas NEVER came! I checked my bank balance a couple days later and the money had gone out my bank despite NO pizzas being delivered! So I went into the restaurant to ask for a refund. The man who spoke to me was extremely rude and unsympathetic and actually mumbled rude comments about me under his breath! The rude man told me that he couldn’t refund me as it was Just Eats fault and that I should ring them. So I went back to my flat, rang Just Eat’s customer service and got through to a more understanding man. He explained that usually they only deal with complaints 48 hours after ordering. However, once I explained that I had only waited to make sure the money had come out my bank, he told me he could provide me with a full refund but he just needed the restaurant to confirm this and answer some security questions. The man told me he would try get in contact with the restaurant and ring me straight after. In total this guy rang the restaurant 4 times ringing me back each time explaining he couldn’t get through. Therefore I went into the restaurant to explain and asked if they could ring Just Eat back. The other members of staff told me that only the boss (the rude man I initially spoke to) could deal with refunds, that he wouldn’t be in till later that night or 4pm the next day and that Just Eat should ring him then. I rang Just Eat back to explain what had happened and got through to a different man, who gave me a ticket number for the incident and said he would ring the restaurant and call me after. I never heard back. So the next day I rang Just Eat again and got through to a woman called Gladys. I read out my ticket number and asked what was happening. This woman was useless. She told me she couldn’t do anything because the restaurant wouldn’t refund me. So all in all thanks to the incompetence of the staff at the pizza shop and the Just Eat staff, I have not been refunded and have had £31.20 practically stolen from me. So unless you want to pay for nothing or have your money stolen - DO NOT ORDER FROM HERE!