Tree Bridge Hotel in Middlesbrough

We were a party of 5 adults and 3 children . We sat outside, when ordering our starter's and mains they said they would be served at the same time as they were short staffed at which point we cancelled the starter's as the main meal would be cold . We waited so long we went inside to see if there was a spare table. No one else was in. However my husband asked if he could have a salad but they said there wasn't any. When my lasagna arrive it was not only in a soup bowl and the size of the palm of my hand but it came with a salad . It seems the only thing they can cook and make look appatizing is a pamo and chicken nuggets . First visit for a long time and definitely the last

Hotel is in the middle of s revamp. The room (Burch ), that we were alloted hadn't been revamped. The mattress and duvet were awful. The bathroom was hazardous. The hotel staff were all very pleasant .

Treated like a second class citizen from the second I walked in...I was ignored, tutted and sighed at for requesting an evening meal.. I had already called ahead to double check availability and told there was..Practically had food and wine thrown at me by staff..Food was at best on a par with microwave meals and packet sauces... Overpriced and very basic...Everything was too much trouble, the daughters of the owners run the shop, the only time I saw them engage is when a group of their friends arrived who received the VIP treatment... Although I had to battle to get my table.?The free breakfast they offer is a sea of beans, slice of toast and a cheap sausage... The breakfast staff were equally as off hand and rude the following morning...Rooms are basic but adequate...This was supposed to be a bit of a treat stay instead of premier Inn due to my travelling circumstances but really wish I had gone to PI now... Bad service is one thing but rude and aggressive is another...My first stay in the north was a unpleasant one... After trying to make contact to discuss this with the management I was once again ignored... I suppose they had taken my money and the consideration stopped the second they did...The bar manager was trying to help but drowning around the weight of everyone else's failings...If the owners read this perhaps you should consider offering him the managers position.? He's the only one that did anything constructive...The rest of the bar staff were clueless showing lack of any fundamental training...Maybe they just treat all solo travellers like this.? But you have been warned... Avoid at all cost, spend your hard earned cash somewhere people care about your stay... Don't pay to be abused....!

First time at the lovely hotel for a private party. The Treebridge provided the 3 course meal and it was absolutely beautiful 😍 The Restaurant and venue was stunning and the staff were lovely. I will definitely be back for a meal!

It may not be the greatest food, but it's better than the average pub. Sunday lunch is reasonably priced. Service was excellent.

Mother's Day afternoon tea: absolutely brilliant! Excellent choice and quantity 👌. The GF version was one of the best my daughter has ever had.

Lovely hotel.Great, courteous and considerate staff.Arrived 8.15pm tonight after the restaurant kitchen had closed and reception staff went out of their way to get me some food. One of the best Prawn Marie Rose sandwiches ever!As a lone female in an unknown area, I can’t state how appreciative I was for their kindness, consideration and customer service.I will definitely return when on business in the future. Thank you so much

Good hotel, we held my mother in-laws wake at the Treebridge. The room was light and spacious and the food was excellent. It was a favourite of my mother in law's, a lovely hotel

Haven't been to the tree bridge in years but glad I visited. Friendly service, nice location and the food it lovely. 10 put of 10 for the chicken parmesan and the other food looked good too. Deserts are just as nice. Will be going back in the new year.

Went as a couple. Enjoyed our time there. Not over busy, quite relaxed atmosphere. Seating in our part of restaurant was well spaced out and one of the few places I've been where the gel dispensers actually had gel in them. Had 3 courses. I was a little disappointed in beef stroganoff. It looked bland on plate and didn't tickle my taste buds. My husband enjoyed his steak and we were both happy with our other 2 courses. Staff were pleasant ant attentive without being intrusive