The Bake Express in Newcastle upon Tyne

Unfortunately I have to agree with a lot of the other comments - this place used to be really good, but I honestly wouldn't bother now. It's like they don't care, or think their reputation will carry them. Well, not for long it won't.

Great takeaway serving food like humous, falafel and halloumi. Always has polite staff and smells wonderful, great for vegetarians and meat eaters and has a good delivery service available direct or through just eat.

Great food. Ordered the chicken wrap, lamb wrap, chips, garlic and chilli sauce. Really enjoyed every bite. This food was so good I’m gonna order again tommorow.

Good food and excellent staff. Highly recommended. The salads are very delicious, you can't find same anywhere else.

DO NOT USE!!!!!Ordered through website for home delivery, received a call 30mins later to confirm the order, 90 mins later still no delivery so I called to find out in which i was told it was a collection order, blamed me for website fault and told me I would have to wait another 30mins and pay for delivery on top! at 11pm at night i asked for a refund in which i was refused! absolute SCAMMERS and disgusting customer service, if the food hadnt been collected why would you not call again to clarify?? and as for refusing a refund, IT IS ILLEGAL!!! DO NOT USE THIS PLACE

I ordered a mixed shawarma having eaten from here a few times previously. Prior to this visit, the food had been OK, ordered more for convenience as they are open late.On this occasion the food was so bad, I was compelled to write a review.The food was dry, hard, tasteless and way below expectation. Had it just been a bad food day, I may have forgiven them but 2 days later and I am still suffering; I'll spare you the details.The service is always pleasant but unfortunately there seems to be an eroding of quality. Shame.

Staff are always friendly and helpful. There is loads to choose from on the menu. If you collect you even have the choice to sit in instead of taking your food hone. Food was fantastic.This is 100% my go to take at from now on. Would definitely recommend this restaurant to anyone. They cater for all needs.

Got a takeaway mixed shawarma on Sunday night and was sorely dissapointed. The shawarma was really dry particularly the lamb not usual standard at all.

The portions are getting smaller. Last night's mixed chicken was 3 wings, half a piece of flatbread, 3 chicken skewer chunks and the chicken shawarma was dry. When I called last night to comment on this, the person who answered repeatedly demanded my name and postcode. I explained that I hadn't had my (poor quality) food delivered, and asked for the name of the person who I was speaking to. He first suggested I walk (another 20 minutes) back to pick up more (poor quality) food, then when I told him I wasn't interested, started shouting down the phone "I want your name, I want your address". I asked him for an email address to which I could direct my complaint (now about him and not just the poor quality food) and he became even more abusive. Utter shame because the food used to be good but clearly the morons running the place now don't give a toss, thinking their reputation will carry them. With these said morons running the ship, their reputation is heading for the bin.

We had the wraps. They were ik but small. The hummus didn't taste of anything and it had vegetable oil on not olive oil, tbh I'm not even sure it was made with chickpeas it tasted and it had the texture more like a flour paste