The Factory Kitchen in Newcastle upon Tyne

If you actually want to be seated, don’t bother.Came as it feels like I’ve tried every other brunch spot in Newcastle. Was looking for a quick in-and-out kind of a situation, which the spot looked perfect for. The cafe looked more like a John Lewis style eatery, nothing fancy so expected speedy service.Got nothing in the likes of it.Waited by the humongous “wait to be seated sign” with no luck. The staff looked at us plenty of times but decided putting orders in the till was of higher priority than sitting down waiting customers. Please note that the place was half empty at the time of our arrival and I’ve seen about 5 members of staff, none of which seem to know what customer service is.Gave up, went to Garage instead. Cheaper, quicker and nicer setting!

Excellent shakshuka and Avocado on Seeded Sourdough with the option of toppings: salmon, feta and poached eggs.Avocado on Seeded Sourdough is beautifully accompanied by pickled vegetables, which complements this dish very much and makes it unusual compared to similar dishes in cafes in this city.In addition to food, I was very pleased with rich coffee.The service also leaves a very pleasant impression.

Our favourite breakfast/brunch place in Newcastle, delicious eggs Benedict and other breakfast food, tasty cakes and great drinks selection. We will keep going here on the weekends. The grilled harissa chicken is amazing and the coffees are brilliant

Lovely bright spacious dining area, with views over Ouseburn. Recommend the healthy salads and cake selection. Staff are helpful and friendly. Great place to catch up with friends.

Found this place today by doing a Google search for a good brunch spot. We live close by so it was only a short walk and looked really promising from the menu.When we arrived we wait for 15 minutes at the ‘wait to be seated’ sign just outside the cafe. Unfortunately we never managed to get seated. I went inside to talk to the third member of staff who had already looked at us several times and asked if we could have a table, I could see tables free at this point. He immediately cut me off and responded with ‘wait by the sign and we’ll collect you when we are ready.’ Waited for another 10 minutes and no one came so we left.We ended up at another site literally two minutes from here and received excellent service and food.Don’t waste your time here.

Indoor/outdoor sitting available. Terrace is beautiful! Food presentation was great, harissa chicken was a bit too much/to many mixed flavours on a plate. Full breakfast was fab

The food and staff were lovely. However, it was pretty loud inside the dining room, almost felt like being in a pub. I also expected a little more fresh air on the terrace to make customers feel safer during this time.

Wow, what a great cafe within an art gallery. We had the sandwich, soup and salads, which were all original flavours, delicious ingredients, nutritious, filling... we were full but knew the cakes must be good too so we continued indulging. The carrot cake and apple frangipane were delicious. Thank you for such wonderful food at a great price :)

Such a let down. I am honestly incredibly disappointed with the quality of the food here. The way it is advertised and talked about presents the idea of food being art and sophistication which the food and ambience lacks. Once arriving at the ‘kitchen’ I made my way to the table and sat down in what felt like a cheap cafe. Upon reading the menu, my hopes were raised as everything on the menu sounded nice. This was not the case. I ordered 4 dishes here. And 3 of them I was bitterly disappointed by. The focaccia was greasy and just overall a bit boring and sub-par and had nothing spectacular about it and just felt like a bad sandwich. The avocado toast which I also ordered was served on bread that was incredibly tough and difficult to cut through, however the avocado itself contained a nice blend of herbs in it. The penultimate thing ordered was the all-day brunch sandwich. Which looked ugly and ill presented and didn’t taste much better, leaving an overall feeling of “eh” and couldn’t be finished. The final dish of Moroccan baked eggs was in complete contrast to the previous dishes as this was somewhat nice. It had interesting flavours and a good presentation and was the only successful dish. The coffee we drank was also a bit of a let down although the selection of teas were nice. At the end of this experience I decided to take my family elsewhere. I won’t be returning unless to view the attached art museum which was interesting and fun to view. Overall I wouldn’t recommend this.

Truly impressed by this bright fabulous place. Incredible breakfast with variety of cakes and drinks+ they do student discount . This amazing place is worth a visit, I highly recommend give it a try.