YO! Sushi in Newcastle upon Tyne

The food was tasty and the atmosphere was ok. Also I enjoyed doing served on "rails". The only thing that could be improved is the stuff and the size proportion regarding the pricing, a bit overpriced.

Staff very friendly and the sushi very fresh and nice .My children enjoyed the robot delivery food and the robot dirty plates collection.

At 11.30am we were turned away because even though the doors were open they needed more time to prep for service.The service was okay. It felt like the lady at the front desk had to deal with too many Deliveroo/Just Eat take away orders in order to attend to seated guests, which ruined the experience of eating at Yo! I think they need more staff at the front of house to assist seated guests and TakeOut. The food was okay but the orders came when ready and there was a long delay with the kids bento box which meant my hungry child ate my dish and I ended up eating his kids meal.Maybe they also need more staff in behind the kitchen counter.The handles down the stairs to the toilet need a good clean as they were very sticky and gross.

Arrived at 6:45pm to eat dinner before catching a train at 8pm. The ordering process was easy enough, however food was really slow to arrive, the takeout and just eat/deliveroo orders seemed to be the restaurants priority which really is a shame.When the food DID arrive, about half an hour after ordering, it was great, so I can't fault the quality, it was just really slow.A bottle of sake we ordered wasn't even brought to us until we finally managed to catch the attention of a member of staff, who seemed unbothered. 'It hasn't come through on our side' despite me having definitely paid for it.I think another member of floor staff who isn't in the kitchen would make it a lot easier for your customers dining in to feel like they're being looked after. I don't think I'll be coming back unfortunately :(

Good food at a reasonable price, didn't have to wait long for my main or desert ❤️

I was dining alone, Staff were very friendly, food was yummy!! Katsu chicken curry was great, prices were reasonable and atmosphere was cozy

I used to be a regular here and always felt welcomed by the once-fabulous team, so I have to wonder what on Earth has happened?!Visited tonight at around 7 p.m. and actually ended up cancelling my order and leaving as was barely acknowledged by the skeleton staff working and the place felt like a morgue.Please, management, pull your socks up before you permanently ruin what was once a truly great spot.

Went there with my boyfriend and ordered the mushroom noodle soup, which was the only option in the menu for vegetarian noodles. When they came, they tasted way too strong, as if someone dumped a bottle of soy sauce and threw in a handful of noodles. I tried eating it but I could not eat more than three spoonfuls. As politely as possible, I informed a member of the staff that I could not eat it and asked what the process would be from there, should I leave the soup on the table untouched? They said it’s okay? And if I wanted a refund. I did not want a refund and told them it’s not necessary, and they said they’d inform the manager on my options. The manager came soon after and told me they would give me a refund and asked me what was wrong with it, which I explained again without an issue. I gave them the soup and personally apologized for any trouble I might have caused, the manager said it was okay and asked if I wanted to order anything else, but I did not because I was only out for noodles. Soon, after I left, my boyfriend caught the manager and cook, holding my soup and looking at us with a frustrated look and talking about us in a way which did not seem nice. I believe that is a very unprofessional behavior, especially when I have been nothing but polite and even apologized on my behalf for not fancying the meal. I never said anything to insult the food or any of the staff. So, I would not recommend the soup, and call out the staff’s unprofessional behavior when the clients are not looking

Mega busy and staff were rushed off their feet with takeaway orders but they were still amazing & very friendly and professional. Our TGTG order was not ready but we were given a seat to wait, we were updated and the customer service was brilliant. Keep up the good work!! Food was perfect as always as well. Plus we got to try Chicken Curry Ramen too which was delicious 😋 Thank you.

This restaurant really disappointed me. It's not the first time that their food didn't meet our expectations. The roll didn't even have salmon inside and all others sushi are small and the salmon slice are so thin compared to previous. To be honest, this restaurant had good quality in the past but I don't understand why the quality had been dropped recently. I have ordered in last week and I thought it's just a mistake. However since I received today's order it's not a mistake, the food quality definitely dropped. Disappointed for the price paid.