McDonald's in North Tyneside

This is the slowest McDonald's I've ever seen. When they're not busy, it's slow, and when they're busy, forget it. We waited 30 minutes today for a Happy Meal. If you watch the staff, you see them put together orders at random. They start with the drinks, so there's a large tray of drinks and ice creams just sitting there waiting to be paired an order. By the time that happens, it will have melted, gone cold, or not be cold. They seem to put pieces of many orders together, so there are half orders sitting around for a long time.Update: my husband ordered delivery. The picks are of the chocolate "milkshake" he received.

Kaos and totally disorganised. We used the table service option when ordering off the screen, then we went to our table and waited nearly 20 minutes to get our order and to add to it our food was lukewarm and just finalised our disappointment. Worst experience I've had in a McDonald's

Service was quite slow but food was delicious, fries were hot and tasty

Amazing service and good food. But sometimes it lacks the standards of a macd. The fries u get are oily. Burgers have less sauce compared to other places. But other than that,it was good .

So slow food service, and always have to heat for around 15 seconds in the microwave after delivery.Advice would be as they fully concentrate on their delivery orders, its quicker to order and have your meal delivered than it is to go in to order (even when very few customers in there) as you will have a long wait.It is only South Shields it seems.The larger one in Northumberland Street Newcastle, way busier with way more deliveries also, you get your meal in no time at all in shop.One more thing, if ordering from Shields make sure you have some straws in the house.The last 2 orders we got with drinks in the delivery they forgot to put the straws in with it.

Worst macdonalds in the UK. Ignorant staff who couldn't care less about the customer ( unless your a delivery driver). Food just thrown into boxes, a big mac looks more like a big mess!! I would give minus 10 stars if I could.

Just been served by Harley with a Big Mac meal. Very polite and attentive. Great service today.

Food was nice but a couple of things I would like to point out, tables where dirty and there was no one asking people on entry to have mask's on or sanitize their hands. I understand people should have common sense and do it themselves but a friendly reminder would be better. Younger people using obscene language should be asked to leave as younger and older people are there for food not swearing.

Clean and tidy. Took a while for food but it was busy at the time. Worst part was someone put cheese on a burger when was marked as no cheese. Even the box was marked as no cheese. Thankfully my husband always checks saves a hospital visit. Hope they take care in the future

Rang the store continuosly for over half an hour and not a single simpleton answered the phone. They messed up our order, we had more than 4 delivery drivers contact us and then they cancelled our order after 1 hour of trying to contact them.