Holywell Pizza in Northumberland

Nice chicken kebab but way overpriced at £9.50 each

Not sure what is going on with this place!!!! We usually order the chicken kebab as always so tasty.... ordered a few weeks back & it was so spicy I couldn't eat it. Rang and was told not sure why but would follow it up.Thought we would give it another go tonight but tried the wrap. It was basically a pizza base with chicken & chips inside, dry & everything was cold. Sorry but we won't be giving you another chance!!

Waited an hour and 40 minutes and had to call to check it was coming then it arrived cold, jokingly said to the delivery driver is it busy and she said yh I got another 4 orders in my car to go. I'm positive I wasn't the first person on that got their food and the wedges had burnt through the packaging but were cold when I got them. Not to mention the stuffed crust that had hard cheese in it.

Absolutely rotten ordered chicken nuggets and chips and kebab pizza,, pizza was alright not the best but chicken nuggets weren't that hard and burnt i could of put a window out with them

Our first try, service was efficient. Food was OK, would give it another go sometime

Ordered today, pizzas we're just warm to say the least base was undercooked...also delivery driver was agitated as he had mentioned that he'd knocked at the door for some time...we have a door bell which he didn't use my son was upstairs who said he heard nothing we heard nothing in the front room either...quite disappointed to be honest we've never had this issue before with anyone who knocks.

Absolutely disgraceful placed a order to be delivered at 6.30 never arrived when I called they said driver had left it on doorstep! Absolutely terrible would deffo not order no food and no money refunded disgrace

Popped in here 1 night after work as was starving, about 10.30pm, got a double grilled chicken burger and chips and was well impressed. Told wor lass about it and she put it down to being so hungry as to why it tasted so good. Since then we have ordered, more than once, the food is spot on, realy nice and always on time. Its been late once and we got a free garlic pizza and never even rang for it, was only 5 minutes late but hey i wont knock a free garlic pizza.

Went into shop and placed order of 2 pizzas and 1 kebab. No staff wearing masks.Once we returned home one of the pizzas was not the one we had ordered. Phoned the shop and never heard of staff talking to a customer like that.No apology, just tried to insist we were wrong. Offered to replace it but only if we came back from cramlington to get it, the abruptly slammed the phone down. Customer service could vastly be improved along with listening skills! Need to ensure they take down orders correctly.

The driest thing in the world! We ordered what is meant to be the Lucifer Burger. They don’t do the fried chicken at Holywell..Chips were dry and a day old.Burger was two frozen chicken breasts and a burger van burger... for £23 this was absolute rubbish.Sounds from other reviews they’ve gone down hill. Don’t waste your money here.